" Been to other facial spas before, but Herbaline is still my go to. Reliable and effective. "
11 May 2023
Anynomous
" Overall very good experience. I usually go to the Lesuire Mall branch but this time wanted to try a new branch. Probably next time I will stick to this branch. But they were abit rush cause me and my sister was the last customer and they wanted to close early. "
26 December 2023
Anynomous
" Relaxing atmosphere and the therapist's skills were good too. "
23 February 2023
Anynomous
" This is to serve as a complaint as it is just not a so pleasant experience for me.
I had my facial at Tmn Mutiara outlet today ie 24/7/16 and was a bit late in arrival.. Reaching there at ard 4.15pm as I have been calling the outlet that day but fail to get thru and realize that the TM line is down for service. Nevertheless it is glad that I still make it in time before the last appointment time of 4.30pm. A girl recommended me a package of RM132.50 with a compliment of eye treatment as a set off to the birthday promotion. The beautician is pretty friendly and check on my skin sensitiveness and ensure the treatment for me would not aggravate my condition. However the whole process is really brief. Before even I had a rest after the application of the mask, beautician is ready to remove my mask. When I check the time, it is only 5.45pm . The customer next to my room who had her facial started earlier than me is still having hers. When I question the customer service girl who attended to my case earlier on the duration of the facial as my package suppose to be a 2hrs package, she responded that duration varies according to the condition of my face. Meaning if it is clean then it would not take so long. However it should not be as brief as 1.15hrs only right. Furthermore, I believe the beautician is new and not as experience as the massage and extraction is not so comfortable. It is not my first time to Hebaline. I have been petronizing a few outlets of yours including Connaught and Leisure Mall. This is the worst experience I had. Is it because it is closing time at 6pm hence the rush as i noted a birthday celebration at the hall. It is a real disappointment. "
23 July 2023
Anynomous
" Great service! Very nice place. Highly recommended! 👍 "
Anynomous
" Been to other facial spas before, but Herbaline is still my go to. Reliable and effective. "
11 May 2023Anynomous
" Overall very good experience. I usually go to the Lesuire Mall branch but this time wanted to try a new branch. Probably next time I will stick to this branch. But they were abit rush cause me and my sister was the last customer and they wanted to close early. "
26 December 2023Anynomous
" Relaxing atmosphere and the therapist's skills were good too. "
23 February 2023Anynomous
" This is to serve as a complaint as it is just not a so pleasant experience for me.
23 July 2023I had my facial at Tmn Mutiara outlet today ie 24/7/16 and was a bit late in arrival.. Reaching there at ard 4.15pm as I have been calling the outlet that day but fail to get thru and realize that the TM line is down for service. Nevertheless it is glad that I still make it in time before the last appointment time of 4.30pm. A girl recommended me a package of RM132.50 with a compliment of eye treatment as a set off to the birthday promotion. The beautician is pretty friendly and check on my skin sensitiveness and ensure the treatment for me would not aggravate my condition. However the whole process is really brief. Before even I had a rest after the application of the mask, beautician is ready to remove my mask. When I check the time, it is only 5.45pm . The customer next to my room who had her facial started earlier than me is still having hers. When I question the customer service girl who attended to my case earlier on the duration of the facial as my package suppose to be a 2hrs package, she responded that duration varies according to the condition of my face. Meaning if it is clean then it would not take so long. However it should not be as brief as 1.15hrs only right. Furthermore, I believe the beautician is new and not as experience as the massage and extraction is not so comfortable. It is not my first time to Hebaline. I have been petronizing a few outlets of yours including Connaught and Leisure Mall. This is the worst experience I had. Is it because it is closing time at 6pm hence the rush as i noted a birthday celebration at the hall. It is a real disappointment. "
Anynomous
" Great service! Very nice place. Highly recommended! 👍 "
07 March 2023