" Very very happy with my experience with Napier Collision Repair, after my first fender bender they truly made the whole process very easy.
They went above and beyond, not only does the bumper look amazing but I noticed other little things done also.
Late model loan cars at no charge.
Very happy staff to deal with. "
29 October 2017
Anynomous
" The business is listed as a qualified VW repair center so I trusted my vehicle with them. Much to my disappointment my vehicle was returned to me with a series of scratches on the bonnet that did not exist prior to the service. When I raised the issue with the owner I was asked to return the vehicle and promised that it would be looked after. I was notified a few hours later that "my vehicle was ready for pickup". When I collected the vehicle the scratches still existed. Nothing was done to correct them as they claimed that "they couldn't see them". It's incomprehensible how a body shop could introduce new damage the body of a vehicle that is placed in their care. In my opinion this business does not meet the quality standards required by Volkwagon. "
Anynomous
" Very very happy with my experience with Napier Collision Repair, after my first fender bender they truly made the whole process very easy.
29 October 2017They went above and beyond, not only does the bumper look amazing but I noticed other little things done also.
Late model loan cars at no charge.
Very happy staff to deal with. "
Anynomous
" The business is listed as a qualified VW repair center so I trusted my vehicle with them. Much to my disappointment my vehicle was returned to me with a series of scratches on the bonnet that did not exist prior to the service. When I raised the issue with the owner I was asked to return the vehicle and promised that it would be looked after. I was notified a few hours later that "my vehicle was ready for pickup". When I collected the vehicle the scratches still existed. Nothing was done to correct them as they claimed that "they couldn't see them". It's incomprehensible how a body shop could introduce new damage the body of a vehicle that is placed in their care. In my opinion this business does not meet the quality standards required by Volkwagon. "
09 August 2015