Anynomous

" I called the clinic at 09:55 to request information about a medical certificate, I showed up and the secretary I assume because she did not show up, she told me to come back between 12 and 13, because in this moment is busy; I came back, and I call from 12, continuously, but no one answers; I mention that the program is until 13.00. It is not the first time I encounter this situation. "