" Absolutely horrible service, just copy paste and no assistance "
07 November 2020
Anynomous
" Really bad customer service. Had lots of errors on my visa application form. Would have been better if I did it myself. "
11 December 2019
Anynomous
" A lot of hidden charge, for 2 person china visa i thought i am paying for $ 350+, i call in the same day to ask how much is the total charge, but the customer services is really impatient told me just wait until the process is complete we will send you the invoice.
And so, after 4 days waiting, i saw my invoice, it was deducted $ 538++++, and then i found out the $ 132.68 is just their services charge "
29 November 2019
Anynomous
" Terrible customer service, you can hear her deep breathing, sounded impatient. Website clearly stated " we can assist you with application, "Apply Now" and she said we do not provide this service, with no assistance or advice. Do not deserved that star at all. "
01 November 2019
Anynomous
" Being a first timer and no experience dealing with US embassy. My husband decided to engage this company. After compiling all documents and went through consultation with one of the agent. Confidently, being prepared with all my documents. I went to embassy and being rejected visa. Because The agent missed out important documents. I never bring marriage certificate as agent never say anything about this. I cancelled my holiday to US because of this. Also still have to pay the fee despite its all was their mistake. "
Anynomous
" Absolutely horrible service, just copy paste and no assistance "
07 November 2020Anynomous
" Really bad customer service. Had lots of errors on my visa application form. Would have been better if I did it myself. "
11 December 2019Anynomous
" A lot of hidden charge, for 2 person china visa i thought i am paying for $ 350+, i call in the same day to ask how much is the total charge, but the customer services is really impatient told me just wait until the process is complete we will send you the invoice.
29 November 2019And so, after 4 days waiting, i saw my invoice, it was deducted $ 538++++, and then i found out the $ 132.68 is just their services charge "
Anynomous
" Terrible customer service, you can hear her deep breathing, sounded impatient. Website clearly stated " we can assist you with application, "Apply Now" and she said we do not provide this service, with no assistance or advice. Do not deserved that star at all. "
01 November 2019Anynomous
" Being a first timer and no experience dealing with US embassy. My husband decided to engage this company. After compiling all documents and went through consultation with one of the agent. Confidently, being prepared with all my documents. I went to embassy and being rejected visa. Because The agent missed out important documents. I never bring marriage certificate as agent never say anything about this. I cancelled my holiday to US because of this. Also still have to pay the fee despite its all was their mistake. "
16 July 2019