" Friendly staff and excellent service. Highly recommended. Book well in advance though. "
22 April 2018
Anynomous
" The groomers are very professional and my dog loves it there. "
15 December 2017
Anynomous
" Trustable and reliable groomer. "
28 October 2017
Anynomous
" My dog loves it here! "
14 June 2017
Anynomous
" Hiro is a long haired husky with a double coat.
I sent him here for a basic grooming and teeth cleaning. It was only after I picked him up and brought him home that I found out that they had shaved off his fur around his neck. To top it off, it wasn't even a complete circle. It was just 3/4 around his neck!
Long haired huskies like Hiro should never have their fur shaved off unless absolutely necessary and recommended by the vet as the fur is for them to regulate their body temperature and protect their sensitive skin from the harsh sunlight and dirt. And even if the fur does grow back, it will no longer be the same as before.
Shouldn't pet groomers have prior knowledge of this, or if not at least simply Google search it. I feel that I should have been informed and my permission asked before such drastic measures to shave off the fur was made.
I don't think any owner would be happy to find their fur kid's fluffy fur shaved off without their knowledge and permission. Besides, I don't remember their basic grooming to include such service :/
"
19 February 2017
Anynomous
" Professional grooming services that is worthwhile to travel all the way there for a nice grooming! They can handle dogs really well too! "
16 November 2016
Anynomous
" love the staff there. very clean and is cage free "
26 November 2015
Anynomous
" Very professional grooming outlet. They take photos of your dog each session and keep it in a book for you. Unfortunately there isn't a cafe or something nearby to sit for an hour while you wait for your dog. "
Anynomous
" Cute fur cut for my dog "
24 April 2018Anynomous
" Friendly staff and excellent service. Highly recommended. Book well in advance though. "
22 April 2018Anynomous
" The groomers are very professional and my dog loves it there. "
15 December 2017Anynomous
" Trustable and reliable groomer. "
28 October 2017Anynomous
" My dog loves it here! "
14 June 2017Anynomous
" Hiro is a long haired husky with a double coat.
19 February 2017I sent him here for a basic grooming and teeth cleaning. It was only after I picked him up and brought him home that I found out that they had shaved off his fur around his neck. To top it off, it wasn't even a complete circle. It was just 3/4 around his neck!
Long haired huskies like Hiro should never have their fur shaved off unless absolutely necessary and recommended by the vet as the fur is for them to regulate their body temperature and protect their sensitive skin from the harsh sunlight and dirt. And even if the fur does grow back, it will no longer be the same as before.
Shouldn't pet groomers have prior knowledge of this, or if not at least simply Google search it. I feel that I should have been informed and my permission asked before such drastic measures to shave off the fur was made.
I don't think any owner would be happy to find their fur kid's fluffy fur shaved off without their knowledge and permission. Besides, I don't remember their basic grooming to include such service :/
"
Anynomous
" Professional grooming services that is worthwhile to travel all the way there for a nice grooming! They can handle dogs really well too! "
16 November 2016Anynomous
" love the staff there. very clean and is cage free "
26 November 2015Anynomous
" Very professional grooming outlet. They take photos of your dog each session and keep it in a book for you. Unfortunately there isn't a cafe or something nearby to sit for an hour while you wait for your dog. "
26 November 2015Anynomous
" Very skillful and kind Japanese groomer "
26 January 2014