" I was referred to National Dental Centre Singapore by polyclinic and I had a fantastic experience. The entire process was smooth with minimal waiting time. The dentist who attended to me was friendly and helpful. She explained my problems patiently. She was also meticulous and definitely skilled. I was so relaxed and calm. Overall a good experience at the Dental Centre. "
24 October 2021
Anynomous
" Extraction of two lower tooth (fourth row from front tooth) cost $224.70 with no CHAS subsidy.
While extraction of wisdom tooth only cost me $100.40 with CHAS subsidy.
Extraction of normal tooth(upper row fourth tooth from wisdom tooth) only cost me $51.65 with CHAS subsidy.
After complain about why no CHAS subsidy and overcharging a few times, no investigation nor explanation was given.
For my effort, I receive warning letter from Accolade Advisory Asia Pte Ltd to paid the bill. "
06 October 2021
Anynomous
" Paid $128 for emergency as wisdom tooth was causing face swelling and pain in ear. Was sent home only with mouth wash and ibuprofen. Did not manage to get a surgery date and after calling them about 15 times, they told me that I have to wait till January. Waste of time and money. "
30 September 2021
Anynomous
" Due to childhood phobia, I avoid dentists until absolutely necessary. Yesterday's appointment with Dr. Kelly Clare Wong destroyed my fear. She made sure I was comfortable and assured at every step, and gave me a painless experience for my extraction. Heartfelt thanks to Dr Kelly Clare Wong, and Dr. Lai Juen Bin. "
19 August 2021
Anynomous
" The doctors and nurses are very professional and they treat dental issues that the usual dental clinic cant treat, example sensitive gums. It is next door to health promotion board and share the same basement car park. The clinics are spacious and clean and well maintain.
There a small coffee kiosk outside health promotion board lobby if you need to have a coffee fix "
12 July 2021
Anynomous
" I had scaling and root planning done with Dr Chloe Wan Ting today. She was calm, patient and personable. Highly reccomend the NCDS vs going to a private dentist. "
21 April 2021
Anynomous
" I wish I can put zero star
March appointment moved to April, April appointment moved to May, May moved to August.
Don't even have the courtesy to contact me for the last 2 changes and only send SMS. Called to ask only been told the reason doctor not available. Customer service didn't even know I wanted to arrange for surgery for a unknown lump on the lips which doctor mentioned to perform a biopsy to identify.
So if something happened to me due to this, then......... (Fill in the blanks!!)
Very frustrating!!! "
19 April 2021
Anynomous
" Went early and waited for my appointment. Ended up waiting extra 15 minutes despite being there early. Next, the dentist is really funny, asking me one question several times. Can you, as a dentist, listen to the patient properly?
Even worse, quote the price arrogantly. People, please just go to private dental clinic with reputable reviews. At least the dentists and staff will treat you nicely. What a joke national dental centre.
No wonder the harsh and poor reviews. Waste my time, energy and MONEY. "
26 March 2021
Anynomous
" My goodness are the counter staff rude. I went today and not only did they not tell me the procedure for signing up, they nearly cancelled my appointment without telling me! I had to ask for myself half an hour after I arrived, terrible service. If not for the fact that this is literally the only NDC around I would go elsewhere. The doctors were fine though. "
01 March 2021
Anynomous
" Dr Grace Chan from the L6, Outpatient Dept is caring and clear with her explanations. Definitely has her patients at the heart of what she does. Press on and thank you for everything! "
14 January 2021
Anynomous
" Great service by all the administrative staff at levels 2, 3 and 4. Was my first time down for wisdom tooth extraction and had many questions, which they kindly helped me with. :)
From my 3 visits spanning the 3 levels, I observed that all the doctors were busy with their schedules fully packed. Nonetheless, Dr Andrew Tay and his team at level 3 showed utmost care and reassurances during my surgery. Didn't get to thank Dr Tay as he was immediately off to another patient. The pain was minimal and I was back to work the following day as I had hoped. :)
My followup at level 2 was a stark contrast. A young doctor ran inconclusive tests and sent me off saying my appointment was scheduled for only 15min! I waited outside and realised her assistant didn't even pass my queue chit to the counter. Had to seek a second opinion at ToaPayoh Polyclinic to allay my concerns. :( "
18 June 2019
Anynomous
" Customer service is bad, huge area to improve on. Called them and was told to leave a voicemail and contact information. The system said it would get back to me in 1 working day. Guess what? They didn't, after about 5 workings days even. I had to keep calling them back until someone eventually picked up. Experience isn't good and shows how low they prioritize you. Wasn't very professional "
07 June 2019
Anynomous
" Would like to commend Dr Danny Tan from NDC for his professionalism and dexterity. Surprised he has not been mentioned in the reviews. Cheers Dr and thank you for your service. Gumxia !! 👍 "
07 May 2019
Anynomous
" Came to NDC for emergency treatment. Staff over the counter saw my serious condition n did explained to me the wait 2 - 4 hours. I accepted it and waited for my turn. Waited 2 hours was pretty reasonable. Saw Dr Julia Tan and his team. I was very impressed with his professionalism. Very kind and patient, he explained to me in details of my conditions n treatments. He had been very gentle and prepared me. He applied some creams to numb the area first before plant the huge injection. Hence I did not feel any major pain at all. His nurse and counter staffs did their jobs very well. Keep it up and good job👍👍👍 "
28 March 2019
Anynomous
" If you are NSF, good luck to you. I waited 3 hours -.- "
13 April 2018
Anynomous
" Waiting time isn't that long if you have made appointment. "
02 April 2018
Anynomous
" NDCS rescheduled my private apointment 2 times at their convenience and changed my appointment from 1.30 to 3.15pm without even informing me. I had to wait two hours for nothing. Was informed that doctor was having a meeting. But the consultation room was occupied 🤔🤔🤔🤔
A little courtesy works a long way.
However, the counter staffs at level 6 are nice and friendly. Special thank to miss Priscilia Chan who is alwsys smiling and keen to serve. "
31 January 2018
Anynomous
" Well, Florence Jeremiah, the fact that you got the CHAS card, you are considered destitute. "
17 December 2017
Anynomous
" Had my wisdom tooth done here. They provide fast and professional service. The whole process didn't hurt one bit! "
29 August 2017
Anynomous
" Waiting time to get an appointment for any dentistry work done can be from 4 to 12 months. Dentists and staffs are generally helpful and approachable.
However, they don't really follow strictly on the appointment time. Thus, expect longer waiting time at the clinic of at least a couple of hours.
FYI: Majority of the dental officers are young. They will consult their senior doctors only when they need advise. "
18 August 2017
Anynomous
" As or more expensive than private. Staffed with youngsters. "
05 May 2017
Anynomous
" Staffs are approachable and service is fast if prior appointment is made. "
10 April 2017
Anynomous
" Dr. Chew ming tak is the coolest dentist around - have a 5 star to offset the idiots throwing 1 star bombs errantly. "
09 March 2017
Anynomous
" The place is easily assessible by train and bus. Nurse and staff were friendly and polite. "
29 December 2016
Anynomous
" Last year October I had a molar tooth issue and as such I had to do a root canal treatment.
I went to the Polyclinic for a referral letter.
When i was at NDC, they mentioned that I would be on a waiting list for one year.
This year I had a few gums issue and I was tired of waiting I decided to see the specialist at NDC.
When I check the pricing it was too expensive....Finally ( in August) I went to Novena Specialist Centre using my CHAS card with a discount.
I wonder how the destitute family has to wait for this services ......I am so sorry for them..... "
04 September 2016
Anynomous
" I was scheduled to go to remove all my stitches and the dentist failed to remove all of them. The operation went well but the negligence demonstrated at the end for such a simple procedure was truly appalling. "
Anynomous
" I was referred to National Dental Centre Singapore by polyclinic and I had a fantastic experience. The entire process was smooth with minimal waiting time. The dentist who attended to me was friendly and helpful. She explained my problems patiently. She was also meticulous and definitely skilled. I was so relaxed and calm. Overall a good experience at the Dental Centre. "
24 October 2021Anynomous
" Extraction of two lower tooth (fourth row from front tooth) cost $224.70 with no CHAS subsidy.
06 October 2021While extraction of wisdom tooth only cost me $100.40 with CHAS subsidy.
Extraction of normal tooth(upper row fourth tooth from wisdom tooth) only cost me $51.65 with CHAS subsidy.
After complain about why no CHAS subsidy and overcharging a few times, no investigation nor explanation was given.
For my effort, I receive warning letter from Accolade Advisory Asia Pte Ltd to paid the bill. "
Anynomous
" Paid $128 for emergency as wisdom tooth was causing face swelling and pain in ear. Was sent home only with mouth wash and ibuprofen. Did not manage to get a surgery date and after calling them about 15 times, they told me that I have to wait till January. Waste of time and money. "
30 September 2021Anynomous
" Due to childhood phobia, I avoid dentists until absolutely necessary. Yesterday's appointment with Dr. Kelly Clare Wong destroyed my fear. She made sure I was comfortable and assured at every step, and gave me a painless experience for my extraction. Heartfelt thanks to Dr Kelly Clare Wong, and Dr. Lai Juen Bin. "
19 August 2021Anynomous
" The doctors and nurses are very professional and they treat dental issues that the usual dental clinic cant treat, example sensitive gums. It is next door to health promotion board and share the same basement car park. The clinics are spacious and clean and well maintain.
12 July 2021There a small coffee kiosk outside health promotion board lobby if you need to have a coffee fix "
Anynomous
" I had scaling and root planning done with Dr Chloe Wan Ting today. She was calm, patient and personable. Highly reccomend the NCDS vs going to a private dentist. "
21 April 2021Anynomous
" I wish I can put zero star
19 April 2021March appointment moved to April, April appointment moved to May, May moved to August.
Don't even have the courtesy to contact me for the last 2 changes and only send SMS. Called to ask only been told the reason doctor not available. Customer service didn't even know I wanted to arrange for surgery for a unknown lump on the lips which doctor mentioned to perform a biopsy to identify.
So if something happened to me due to this, then......... (Fill in the blanks!!)
Very frustrating!!! "
Anynomous
" Went early and waited for my appointment. Ended up waiting extra 15 minutes despite being there early. Next, the dentist is really funny, asking me one question several times. Can you, as a dentist, listen to the patient properly?
26 March 2021Even worse, quote the price arrogantly. People, please just go to private dental clinic with reputable reviews. At least the dentists and staff will treat you nicely. What a joke national dental centre.
No wonder the harsh and poor reviews. Waste my time, energy and MONEY. "
Anynomous
" My goodness are the counter staff rude. I went today and not only did they not tell me the procedure for signing up, they nearly cancelled my appointment without telling me! I had to ask for myself half an hour after I arrived, terrible service. If not for the fact that this is literally the only NDC around I would go elsewhere. The doctors were fine though. "
01 March 2021Anynomous
" Dr Grace Chan from the L6, Outpatient Dept is caring and clear with her explanations. Definitely has her patients at the heart of what she does. Press on and thank you for everything! "
14 January 2021Anynomous
" Great service by all the administrative staff at levels 2, 3 and 4. Was my first time down for wisdom tooth extraction and had many questions, which they kindly helped me with. :)
18 June 2019From my 3 visits spanning the 3 levels, I observed that all the doctors were busy with their schedules fully packed. Nonetheless, Dr Andrew Tay and his team at level 3 showed utmost care and reassurances during my surgery. Didn't get to thank Dr Tay as he was immediately off to another patient. The pain was minimal and I was back to work the following day as I had hoped. :)
My followup at level 2 was a stark contrast. A young doctor ran inconclusive tests and sent me off saying my appointment was scheduled for only 15min! I waited outside and realised her assistant didn't even pass my queue chit to the counter. Had to seek a second opinion at ToaPayoh Polyclinic to allay my concerns. :( "
Anynomous
" Customer service is bad, huge area to improve on. Called them and was told to leave a voicemail and contact information. The system said it would get back to me in 1 working day. Guess what? They didn't, after about 5 workings days even. I had to keep calling them back until someone eventually picked up. Experience isn't good and shows how low they prioritize you. Wasn't very professional "
07 June 2019Anynomous
" Would like to commend Dr Danny Tan from NDC for his professionalism and dexterity. Surprised he has not been mentioned in the reviews. Cheers Dr and thank you for your service. Gumxia !! 👍 "
07 May 2019Anynomous
" Came to NDC for emergency treatment. Staff over the counter saw my serious condition n did explained to me the wait 2 - 4 hours. I accepted it and waited for my turn. Waited 2 hours was pretty reasonable. Saw Dr Julia Tan and his team. I was very impressed with his professionalism. Very kind and patient, he explained to me in details of my conditions n treatments. He had been very gentle and prepared me. He applied some creams to numb the area first before plant the huge injection. Hence I did not feel any major pain at all. His nurse and counter staffs did their jobs very well. Keep it up and good job👍👍👍 "
28 March 2019Anynomous
" If you are NSF, good luck to you. I waited 3 hours -.- "
13 April 2018Anynomous
" Waiting time isn't that long if you have made appointment. "
02 April 2018Anynomous
" NDCS rescheduled my private apointment 2 times at their convenience and changed my appointment from 1.30 to 3.15pm without even informing me. I had to wait two hours for nothing. Was informed that doctor was having a meeting. But the consultation room was occupied 🤔🤔🤔🤔
31 January 2018A little courtesy works a long way.
However, the counter staffs at level 6 are nice and friendly. Special thank to miss Priscilia Chan who is alwsys smiling and keen to serve. "
Anynomous
" Well, Florence Jeremiah, the fact that you got the CHAS card, you are considered destitute. "
17 December 2017Anynomous
" Had my wisdom tooth done here. They provide fast and professional service. The whole process didn't hurt one bit! "
29 August 2017Anynomous
" Waiting time to get an appointment for any dentistry work done can be from 4 to 12 months. Dentists and staffs are generally helpful and approachable.
18 August 2017However, they don't really follow strictly on the appointment time. Thus, expect longer waiting time at the clinic of at least a couple of hours.
FYI: Majority of the dental officers are young. They will consult their senior doctors only when they need advise. "
Anynomous
" As or more expensive than private. Staffed with youngsters. "
05 May 2017Anynomous
" Staffs are approachable and service is fast if prior appointment is made. "
10 April 2017Anynomous
" Dr. Chew ming tak is the coolest dentist around - have a 5 star to offset the idiots throwing 1 star bombs errantly. "
09 March 2017Anynomous
" The place is easily assessible by train and bus. Nurse and staff were friendly and polite. "
29 December 2016Anynomous
" Last year October I had a molar tooth issue and as such I had to do a root canal treatment.
04 September 2016I went to the Polyclinic for a referral letter.
When i was at NDC, they mentioned that I would be on a waiting list for one year.
This year I had a few gums issue and I was tired of waiting I decided to see the specialist at NDC.
When I check the pricing it was too expensive....Finally ( in August) I went to Novena Specialist Centre using my CHAS card with a discount.
I wonder how the destitute family has to wait for this services ......I am so sorry for them..... "
Anynomous
" I was scheduled to go to remove all my stitches and the dentist failed to remove all of them. The operation went well but the negligence demonstrated at the end for such a simple procedure was truly appalling. "
21 June 2016