" The garden looks great but the service's and maintenance are to desired! "
09 April 2023
Anynomous
" Old building decently maintained. Small and casual rooms. Neat and clean. Good breakfast. Wifi is ok. Helpful staff. "
11 March 2023
Anynomous
" Safe and secure hotel that have access to the beach. "
02 February 2023
Anynomous
" Beds are so uncomfortable that i slept on the floor. Service is fairly good. Food is not too bad. Has a good view of the beach front. "
11 September 2023
Anynomous
" Not bad hotel food and service ok "
21 August 2023
Anynomous
" Im not come every time to no the. Mistakes. "
21 July 2023
Anynomous
" The rooms are decent enough and quite bigger than most of the ibis hotels I've stayed. The food isn't the best though, not enough to choose from the dinner buffet. I guess there isn't much food options in Togo as there are in the other West African countries like Ghana and Nigeria... However, What I love about the place is the pool and the great sea view. Awesome stuff. "
11 May 2023
Anynomous
" Hospitality is just fine, but the food isn't appreciable. "
23 February 2023
Anynomous
" I feel bad to give you 2 stars, but I have to also be honest and fair. I am pretty sure other travelers make travel decisions based on facts. And please take this as positive criticism, it should help you improve your service quality. Here are the good and bad:
The Good
1- people are nice and hospitable (in general Togolese are extremely nice people)
2- the portrait artist at the entrance who is always sketching is very interesting to watch, and his work is marvelous.
3- the seating area around the pool is a great place to relax
The Bad (or what needs to improve)
1- When changing USD to CAD at the reception, they give you a rating (in my case 1usd to 540 CFA) but give you 100 CFA or 200 CFA short. Not a big deal, but not also a good customer service behavior. It's better to let the clients themselves decide what to tip.
2- Water dripping from the ceiling in my room. I notified them, but no one stopped by to look at it. Due to this the laminated floor is now sagging
3- Breakfast is ok, could be better. Is the scrambled egg from real egg?
4- Pool water looks yellow, May be it's clean.
5- poor WI-Fi (I can only speak at 3rd flour) 6- Would be great to at least have one English news TV channel.
7- There is no power outlet near the bed rest, there is only one and that is under the TV
Anynomous
" The garden looks great but the service's and maintenance are to desired! "
09 April 2023Anynomous
" Old building decently maintained. Small and casual rooms. Neat and clean. Good breakfast. Wifi is ok. Helpful staff. "
11 March 2023Anynomous
" Safe and secure hotel that have access to the beach. "
02 February 2023Anynomous
" Beds are so uncomfortable that i slept on the floor. Service is fairly good. Food is not too bad. Has a good view of the beach front. "
11 September 2023Anynomous
" Not bad hotel food and service ok "
21 August 2023Anynomous
" Im not come every time to no the. Mistakes. "
21 July 2023Anynomous
" The rooms are decent enough and quite bigger than most of the ibis hotels I've stayed. The food isn't the best though, not enough to choose from the dinner buffet. I guess there isn't much food options in Togo as there are in the other West African countries like Ghana and Nigeria... However, What I love about the place is the pool and the great sea view. Awesome stuff. "
11 May 2023Anynomous
" Hospitality is just fine, but the food isn't appreciable. "
23 February 2023Anynomous
" I feel bad to give you 2 stars, but I have to also be honest and fair. I am pretty sure other travelers make travel decisions based on facts. And please take this as positive criticism, it should help you improve your service quality. Here are the good and bad:
27 August 2023The Good
1- people are nice and hospitable (in general Togolese are extremely nice people)
2- the portrait artist at the entrance who is always sketching is very interesting to watch, and his work is marvelous.
3- the seating area around the pool is a great place to relax
The Bad (or what needs to improve)
1- When changing USD to CAD at the reception, they give you a rating (in my case 1usd to 540 CFA) but give you 100 CFA or 200 CFA short. Not a big deal, but not also a good customer service behavior. It's better to let the clients themselves decide what to tip.
2- Water dripping from the ceiling in my room. I notified them, but no one stopped by to look at it. Due to this the laminated floor is now sagging
3- Breakfast is ok, could be better. Is the scrambled egg from real egg?
4- Pool water looks yellow, May be it's clean.
5- poor WI-Fi (I can only speak at 3rd flour) 6- Would be great to at least have one English news TV channel.
7- There is no power outlet near the bed rest, there is only one and that is under the TV
"