" I just had the worst dental experience in BIDC at Huay Khwang Bangkok. This is not my first time there, but it’s definitely the worst. I’m not sure if it’s the clinic problem or specific doctor problem though. What you normally get when you go to a regular dental clinic in Bangkok (you can find those at almost every corner): a polite hello and welcome, a smile, some sort of get to know you conversation with a doctor who’ll try to understand what you’re coming for and what you expect, a highly professional procedure done with care and attention. Here’s what I got in BIDC: no smile or greeting from either doctor or receptionist, a we-don’t-really-care-amd-mind-your-own-business attitude, and extremely careless, hurtful and bad procedure from the doctor. I came just for the basic of the most fundamental procedures - cleaning, done it few times, not a problem. Here I come in, the doctor puts me in a chair, no conversation and right away starts aggressively cutting with a floss into my gums. Seriously, it wasn’t flossing, it was more like she wanted to cut into every single gum I had. She could have used a kitchen knife, as it definitely felt the same. I was trying to tolerate it for some time, but when I felt that I was bleeding really bad from every gum, I asked to stop and ask for another doctor. I don’t know what was the doctor’s problem, maybe she had personal problems at home, but I definitely didn’t want her to take it on me. It was very unprofessional. But receptionist met me with an attitude of “patients always wrong”, told me other doctors were not available to assist me and I’d have to wait for 4 more hours if I wanted to be treated!
Mind you, before it was really a great clinic, by the way. Everybody, the receptionists, the nurses, the doctors speak perfect English, but it seems that they traded good care and doctor skills just for English-speaking abilities. It probably became a mass production factory for tourists, hence the bad attitude to regular expats. Such a pity. Shame on you, BIDC. Don’t think I’ll be coming back here again. Avoid at all costs.
p.s. Right after this I went to a regular Thai dental clinic, and received everything I needed, at half the price and double the care. "
23 April 2023
Anynomous
" All the staffs are very friendly and offer good service. The doctors are also very professional and treat you warmly and kindly. I give 100% recommendation for this BODC. "
25 March 2023
Anynomous
" I came here on my vacation to take advantage of the cheaper prices (as compared to the USA) but left truly impressed by the quality of care. All the work I had done is actually better than my home dentist, and with so many specialists in one building I always had the most qualified person doing the job. Very favorably impressed. 10/10 I would come here again. "
18 December 2023
Anynomous
" The management doesn’t take any responsibility it all !!!
Mostly all the ladies at front desk are very nice,
It’s the only thing that I appreciate from here.
For such a big consult, I was surprised how inefficient it is.
After spending hours, yes hours, to schedule my appointments with them, they mixed my requests, leaving me without finishing my treatment. The manager wasn’t able to admit they made a mistake. Leaving me (the person who doesn’t know the procedures) as the responsable one. When I ask her to talk with her boss, she hang up on me on the phone.
Update- the manager doesn’t show up, she made the coordinator call me the next day (today) for checking options how to fix the problem they made, but they still not admit they made a mistake.
Ask for all the procedures and request a document as proof. "
22 November 2023
Anynomous
" The experience at BIDC is the best dental experience I have experienced in any of the countries I have lived in. I just keep going back! "
19 September 2023
Anynomous
" Just like another reviewer, today was my last visit to BIDC even though I've still got a lot of work to do.
Why? The business itself is a rotten money-hungry hog run by mindless automaton who think the answer to every complaint is to smile and say "kah". And the dentists perform sup-standard work. They get away with that because most of their customers are tourists.
What did they do?
The dentist "shaved" too much of the tooth away during a root canal, so it fractured. Now the tooth needs to be extracted and a false one put in (at the cost of THB80,000)
Accidentally refunded me THB20,000 or so, then charged it back again a month later without telling me. This completely messed up my finances and resulted in me having to cancel my cards as I thought there had been fraudulent transactions
Rescheduled my apointments weeks from the original date we agreed on with stupid excuses such as "the dentist is sick"
Repeatedly charged a random THB150 everytime I went there (once it was called a registration fee, then a nurse fee, then a sterilisation fee)
Sent me to 4 different dentists for 3
Their precious accreditation from JCI....is for the building, and has nothing to do with their dentistry.
So, thousands of baht down the drain and no end of stress dealing with the idiots who manage this joke of a clinic. I am sure they are good a whitening and simple cosmetic stuff, but for anything proper, avoid. "
31 July 2023
Anynomous
" My go to dentist for many years. Never had an issue with them and pricing for basic checkups and cleaning is fair. Very well organized with short waiting times. Appointments are recommended. "
29 July 2023
Anynomous
" As a patient who is afraid of the dentist, I have a great experience with the dental services here. I am very impressed with dentists and staff. All staff have been very good and friendly. The dentists are professional, caring, and gentle. All treatment fees will be informed to you in advance, so you can make a decision… Best dental experience ever! I would highly recommend their services to anyone! "
14 July 2023
Anynomous
" This was my 3rd and final appointment at this place. I still need 7 more fillings, but I will find somewhere else.
Only 1 out of the 3 times have they been up front about costs with me and as far as that goes, I could get the same services back in the United States performed for less. Averaged out to over $75 USD per tooth for fillings when I was getting it done in the states for anywhere from $20 -40 in Colorado Springs. Having 1 wisdom tooth taken out cost me almost $200 USD here. My dentist in the states offered to do it for $80.
Staff is very good at pressing more expensive, unnecessary services on you and will refuse to render the less costly service that is actually needed, or even the medium-cost service that was also unneeded I would have settled for. When you decline or request a different service, they tell you no and give you hateful looks.
Don't expect them to provide you with much paperwork and the itemized receipts provided are vague. Expect lots of unexplained "Dentist Fees" and "Unspecified Procedures" to show up on your bill. (Pictures included!)
Also, you must continue to pester them for medical certificates. Receptionists or whatever they are, are much more interested in chatting or playing on their phones. Forget about getting copies of any other paperwork. They just won't give them to you. Nurses will sit and make fun of you while you're sitting right there. Apparently they don't realize some white people actually DO speak Thai.
If you need work done on multiple teeth, they like scheduling you to come in and get one or two of them worked on at a time, which considering for me, it is a 3 hour round trip from my apartment to the office and costs about 300 baht each trip, that becomes rather costly and time consuming. 3 hours in transit for about 1hr in the office, minus the 15-20mins that the dentists were late each visit, plus 150 baht each time in for sterilization and whatever mysterious "dentist fees" that seem unrelated to services. Sorry, that doesn't math for me.
Also don't expect to build a relationship with any one dentist. In 3 trips to the office over the course of 5 days, I have now had 4 different dentists work on me. This seems very unfair to both the patient as well as the dentists and has left me feeling like a cash cow just being herded down the line. I asked about using the same dentist throughout my time there and staff told me that wasn't possible.
The dentists themselves are very good, speak good English, and take a great deal of pride in their work, but they are the only saving grace of this operation.
The Dental Assistants are hit or miss. The last two I had were very good, but the one today couldn't figure out how to work her tools. Had water leaking down the side of my face the whole time from their sprayer tool, spent more time suctioning my lips than the actual fluid in my mouth, and she managed to jam the suction tool into the 2 day old wound from where a wisdom tooth was just taken out at this same place.
Oh, and while the "Consultation" is "free", they are going to charge you 150 baht for sterilization and 1600 baht for x-rays. So your "Consultation" is actually going to cost you at least 1750 baht. Plus any "Dentist Fees" they might decide to throw in there.
All in all, I had fillings put in 6 teeth (3 were bad, 2 were tiny, 1 was of moderate size), 3 xrays (required for my "Free Consultation), a tooth cleaning/polishing (required before they would do fillings), and a wisdom tooth pulled and have shelled out $750 USD. Maybe I'm just cheap, but that's just too much when the initial estimate was closer to $400
Highly dissatisfied and would recommend you save yourself time, dignity and money and go somewhere that will actually care about you as an individual. "
26 December 2023
Anynomous
" Hi,
I'm 26 yr old girl. Since childhood i've been frustrating because of my teeth which have gyaap in it. Till now, i could never have my pics with showing teeth.
All because of this, i always have low self esteem, no confident. Always staying far from crowd & staying alone. I hardly love to make friends. Sometimes family & friends make fun of my teeth which really hurts & felt like to be out of this world.
Its not like I have checked my teeth to dentist. I have spend huge amount but dentist were not so professional. I look around other dental clinic but seems to do my brain wash just for waste my money.
So, now these days i have stopped to visit such clinic.
I googled internet, to see best the dental clinic & I found this name.
How you would like to suggest me in this case??
Will i ever be able to smile with showing my teeth.
Can i trust fully this dental clinic. I'm serious please Just don't reply if clinic has just motive to earn money not trust of client,& playing with emotion.
Anynomous
" I just had the worst dental experience in BIDC at Huay Khwang Bangkok. This is not my first time there, but it’s definitely the worst. I’m not sure if it’s the clinic problem or specific doctor problem though. What you normally get when you go to a regular dental clinic in Bangkok (you can find those at almost every corner): a polite hello and welcome, a smile, some sort of get to know you conversation with a doctor who’ll try to understand what you’re coming for and what you expect, a highly professional procedure done with care and attention. Here’s what I got in BIDC: no smile or greeting from either doctor or receptionist, a we-don’t-really-care-amd-mind-your-own-business attitude, and extremely careless, hurtful and bad procedure from the doctor. I came just for the basic of the most fundamental procedures - cleaning, done it few times, not a problem. Here I come in, the doctor puts me in a chair, no conversation and right away starts aggressively cutting with a floss into my gums. Seriously, it wasn’t flossing, it was more like she wanted to cut into every single gum I had. She could have used a kitchen knife, as it definitely felt the same. I was trying to tolerate it for some time, but when I felt that I was bleeding really bad from every gum, I asked to stop and ask for another doctor. I don’t know what was the doctor’s problem, maybe she had personal problems at home, but I definitely didn’t want her to take it on me. It was very unprofessional. But receptionist met me with an attitude of “patients always wrong”, told me other doctors were not available to assist me and I’d have to wait for 4 more hours if I wanted to be treated!
23 April 2023Mind you, before it was really a great clinic, by the way. Everybody, the receptionists, the nurses, the doctors speak perfect English, but it seems that they traded good care and doctor skills just for English-speaking abilities. It probably became a mass production factory for tourists, hence the bad attitude to regular expats. Such a pity. Shame on you, BIDC. Don’t think I’ll be coming back here again. Avoid at all costs.
p.s. Right after this I went to a regular Thai dental clinic, and received everything I needed, at half the price and double the care. "
Anynomous
" All the staffs are very friendly and offer good service. The doctors are also very professional and treat you warmly and kindly. I give 100% recommendation for this BODC. "
25 March 2023Anynomous
" I came here on my vacation to take advantage of the cheaper prices (as compared to the USA) but left truly impressed by the quality of care. All the work I had done is actually better than my home dentist, and with so many specialists in one building I always had the most qualified person doing the job. Very favorably impressed. 10/10 I would come here again. "
18 December 2023Anynomous
" The management doesn’t take any responsibility it all !!!
22 November 2023Mostly all the ladies at front desk are very nice,
It’s the only thing that I appreciate from here.
For such a big consult, I was surprised how inefficient it is.
After spending hours, yes hours, to schedule my appointments with them, they mixed my requests, leaving me without finishing my treatment. The manager wasn’t able to admit they made a mistake. Leaving me (the person who doesn’t know the procedures) as the responsable one. When I ask her to talk with her boss, she hang up on me on the phone.
Update- the manager doesn’t show up, she made the coordinator call me the next day (today) for checking options how to fix the problem they made, but they still not admit they made a mistake.
Ask for all the procedures and request a document as proof. "
Anynomous
" The experience at BIDC is the best dental experience I have experienced in any of the countries I have lived in. I just keep going back! "
19 September 2023Anynomous
" Just like another reviewer, today was my last visit to BIDC even though I've still got a lot of work to do.
31 July 2023Why? The business itself is a rotten money-hungry hog run by mindless automaton who think the answer to every complaint is to smile and say "kah". And the dentists perform sup-standard work. They get away with that because most of their customers are tourists.
What did they do?
The dentist "shaved" too much of the tooth away during a root canal, so it fractured. Now the tooth needs to be extracted and a false one put in (at the cost of THB80,000)
Accidentally refunded me THB20,000 or so, then charged it back again a month later without telling me. This completely messed up my finances and resulted in me having to cancel my cards as I thought there had been fraudulent transactions
Rescheduled my apointments weeks from the original date we agreed on with stupid excuses such as "the dentist is sick"
Repeatedly charged a random THB150 everytime I went there (once it was called a registration fee, then a nurse fee, then a sterilisation fee)
Sent me to 4 different dentists for 3
Their precious accreditation from JCI....is for the building, and has nothing to do with their dentistry.
So, thousands of baht down the drain and no end of stress dealing with the idiots who manage this joke of a clinic. I am sure they are good a whitening and simple cosmetic stuff, but for anything proper, avoid. "
Anynomous
" My go to dentist for many years. Never had an issue with them and pricing for basic checkups and cleaning is fair. Very well organized with short waiting times. Appointments are recommended. "
29 July 2023Anynomous
" As a patient who is afraid of the dentist, I have a great experience with the dental services here. I am very impressed with dentists and staff. All staff have been very good and friendly. The dentists are professional, caring, and gentle. All treatment fees will be informed to you in advance, so you can make a decision… Best dental experience ever! I would highly recommend their services to anyone! "
14 July 2023Anynomous
" This was my 3rd and final appointment at this place. I still need 7 more fillings, but I will find somewhere else.
26 December 2023Only 1 out of the 3 times have they been up front about costs with me and as far as that goes, I could get the same services back in the United States performed for less. Averaged out to over $75 USD per tooth for fillings when I was getting it done in the states for anywhere from $20 -40 in Colorado Springs. Having 1 wisdom tooth taken out cost me almost $200 USD here. My dentist in the states offered to do it for $80.
Staff is very good at pressing more expensive, unnecessary services on you and will refuse to render the less costly service that is actually needed, or even the medium-cost service that was also unneeded I would have settled for. When you decline or request a different service, they tell you no and give you hateful looks.
Don't expect them to provide you with much paperwork and the itemized receipts provided are vague. Expect lots of unexplained "Dentist Fees" and "Unspecified Procedures" to show up on your bill. (Pictures included!)
Also, you must continue to pester them for medical certificates. Receptionists or whatever they are, are much more interested in chatting or playing on their phones. Forget about getting copies of any other paperwork. They just won't give them to you. Nurses will sit and make fun of you while you're sitting right there. Apparently they don't realize some white people actually DO speak Thai.
If you need work done on multiple teeth, they like scheduling you to come in and get one or two of them worked on at a time, which considering for me, it is a 3 hour round trip from my apartment to the office and costs about 300 baht each trip, that becomes rather costly and time consuming. 3 hours in transit for about 1hr in the office, minus the 15-20mins that the dentists were late each visit, plus 150 baht each time in for sterilization and whatever mysterious "dentist fees" that seem unrelated to services. Sorry, that doesn't math for me.
Also don't expect to build a relationship with any one dentist. In 3 trips to the office over the course of 5 days, I have now had 4 different dentists work on me. This seems very unfair to both the patient as well as the dentists and has left me feeling like a cash cow just being herded down the line. I asked about using the same dentist throughout my time there and staff told me that wasn't possible.
The dentists themselves are very good, speak good English, and take a great deal of pride in their work, but they are the only saving grace of this operation.
The Dental Assistants are hit or miss. The last two I had were very good, but the one today couldn't figure out how to work her tools. Had water leaking down the side of my face the whole time from their sprayer tool, spent more time suctioning my lips than the actual fluid in my mouth, and she managed to jam the suction tool into the 2 day old wound from where a wisdom tooth was just taken out at this same place.
Oh, and while the "Consultation" is "free", they are going to charge you 150 baht for sterilization and 1600 baht for x-rays. So your "Consultation" is actually going to cost you at least 1750 baht. Plus any "Dentist Fees" they might decide to throw in there.
All in all, I had fillings put in 6 teeth (3 were bad, 2 were tiny, 1 was of moderate size), 3 xrays (required for my "Free Consultation), a tooth cleaning/polishing (required before they would do fillings), and a wisdom tooth pulled and have shelled out $750 USD. Maybe I'm just cheap, but that's just too much when the initial estimate was closer to $400
Highly dissatisfied and would recommend you save yourself time, dignity and money and go somewhere that will actually care about you as an individual. "
Anynomous
" Hi,
27 October 2023I'm 26 yr old girl. Since childhood i've been frustrating because of my teeth which have gyaap in it. Till now, i could never have my pics with showing teeth.
All because of this, i always have low self esteem, no confident. Always staying far from crowd & staying alone. I hardly love to make friends. Sometimes family & friends make fun of my teeth which really hurts & felt like to be out of this world.
Its not like I have checked my teeth to dentist. I have spend huge amount but dentist were not so professional. I look around other dental clinic but seems to do my brain wash just for waste my money.
So, now these days i have stopped to visit such clinic.
I googled internet, to see best the dental clinic & I found this name.
How you would like to suggest me in this case??
Will i ever be able to smile with showing my teeth.
Can i trust fully this dental clinic. I'm serious please Just don't reply if clinic has just motive to earn money not trust of client,& playing with emotion.
Regards,
Poor girl "