" Able to make an appointment quickly. Friendly staff, doctor was knowledgable and spoke plainly. "
24 November 2023
Anynomous
" 3 stars because I am glad I was able to make an appointment last minute but after going there I knew I wouldn't be going back. I have 2 guinea pigs and I took them because at the time I wanted to make sure they did not have mites and I also had just discovered they had a grease gland. When I went in rather than the doctor explaining to me that they had grease gland the doctor told me she would go ahead and take a swap which there was no reason to do so. I was concerned and asked would she be doing it for my other piggy as well and she said no let's do one at a time. They just wanted to make a quick buck off of a grease gland which is normal aside from this the doctor was not really knowledgeable about piggies and rushed in and out without allowing us to have a discussion. She didn't seem to know how to handle piggies either.
I had also mentioned that I was afraid that my guinea pigs would get fleas. When I checked out they had piled on charges we had not discussed including flea treatment which I ended up taking off because it was not discussed with me nor did anyone take time out to explain anything. They had taken my animals and were about to put medication on them that I had not approved of yet .
I now drive 45 minutes to Long Beach Animal Hospital 3816 E Anaheim St, Long Beach, CA 90804
Dr. Ridgeway is great and the staff as well. They are also very knowledgeable about piggies and will sit down and discuss everything and all your options. "
27 September 2023
Anynomous
" First time there today. Took my dwarf hamster. Everyone was very nice. "
28 February 2023
Anynomous
" We've been taking our pets to All Creatures for years and have always had a great experience. The staff and doctors are friendly, helpful and you can see their passion for animals and their work.
I'm giving lower stars because for nearly 4 hours of their business day, the vet is "out to lunch." Why have daytime business hours if for 4 hours of the day they can not provide their primary service to their customers. This is a inconvenience as one can never predict when their pet will need medical attention and emergency hospitals are far to expensive for something that is not life threatening to the animal. Best practice and customer service would be having another doctor available during those hours. "
13 December 2023
Anynomous
" I have forked out a ton of money to these people over the years for my cats my rabbits my chickens
They charge exorbitant prices for everything
and just now an employee named Danielle wouldn't sell us a refill of the needles our cat needs for administering his insulin
I still have a half bottle of the very expensive insulin they sold me but had run out of needles
Apparently as illogical as this is she said there was a note from the doctor on the computer saying I couldn't buy anymore without visiting the doctor - presumably to get more money out of us- all she would say was she didn't want to stick her neck out and get in trouble
Thanks for your concern about our cat!
Who is very sick and needs his insulin
Two o o'clock and no doctor in the office no attempt to contact someone else
No ability to slightly accommodate us with a few extra needles !
We drove a long distance relying on what has always been easy
I have been going here and getting these needles for over a year and a half now with no trouble
I could see demanding to see the cat before giving us a new bottle of insulin
But for the needles ?!
This is just needless and officious red
tape with no attempt to accomadate a long time customer other than a very insincere I'm sorry
I will find a more reasonable down to earth pet care in the future "
19 July 2023
Anynomous
" Been taking everything from wild birds to beloved hamster, rats, cats, lizards - you name it they'll do their best to make the critter whole and hale again - for about 15 years now. Great place! "
Anynomous
" Able to make an appointment quickly. Friendly staff, doctor was knowledgable and spoke plainly. "
24 November 2023Anynomous
" 3 stars because I am glad I was able to make an appointment last minute but after going there I knew I wouldn't be going back. I have 2 guinea pigs and I took them because at the time I wanted to make sure they did not have mites and I also had just discovered they had a grease gland. When I went in rather than the doctor explaining to me that they had grease gland the doctor told me she would go ahead and take a swap which there was no reason to do so. I was concerned and asked would she be doing it for my other piggy as well and she said no let's do one at a time. They just wanted to make a quick buck off of a grease gland which is normal aside from this the doctor was not really knowledgeable about piggies and rushed in and out without allowing us to have a discussion. She didn't seem to know how to handle piggies either.
27 September 2023I had also mentioned that I was afraid that my guinea pigs would get fleas. When I checked out they had piled on charges we had not discussed including flea treatment which I ended up taking off because it was not discussed with me nor did anyone take time out to explain anything. They had taken my animals and were about to put medication on them that I had not approved of yet .
I now drive 45 minutes to Long Beach Animal Hospital 3816 E Anaheim St, Long Beach, CA 90804
Dr. Ridgeway is great and the staff as well. They are also very knowledgeable about piggies and will sit down and discuss everything and all your options. "
Anynomous
" First time there today. Took my dwarf hamster. Everyone was very nice. "
28 February 2023Anynomous
" We've been taking our pets to All Creatures for years and have always had a great experience. The staff and doctors are friendly, helpful and you can see their passion for animals and their work.
13 December 2023I'm giving lower stars because for nearly 4 hours of their business day, the vet is "out to lunch." Why have daytime business hours if for 4 hours of the day they can not provide their primary service to their customers. This is a inconvenience as one can never predict when their pet will need medical attention and emergency hospitals are far to expensive for something that is not life threatening to the animal. Best practice and customer service would be having another doctor available during those hours. "
Anynomous
" I have forked out a ton of money to these people over the years for my cats my rabbits my chickens
19 July 2023They charge exorbitant prices for everything
and just now an employee named Danielle wouldn't sell us a refill of the needles our cat needs for administering his insulin
I still have a half bottle of the very expensive insulin they sold me but had run out of needles
Apparently as illogical as this is she said there was a note from the doctor on the computer saying I couldn't buy anymore without visiting the doctor - presumably to get more money out of us- all she would say was she didn't want to stick her neck out and get in trouble
Thanks for your concern about our cat!
Who is very sick and needs his insulin
Two o o'clock and no doctor in the office no attempt to contact someone else
No ability to slightly accommodate us with a few extra needles !
We drove a long distance relying on what has always been easy
I have been going here and getting these needles for over a year and a half now with no trouble
I could see demanding to see the cat before giving us a new bottle of insulin
But for the needles ?!
This is just needless and officious red
tape with no attempt to accomadate a long time customer other than a very insincere I'm sorry
I will find a more reasonable down to earth pet care in the future "
Anynomous
" Been taking everything from wild birds to beloved hamster, rats, cats, lizards - you name it they'll do their best to make the critter whole and hale again - for about 15 years now. Great place! "
03 February 2023