" Above average prices for average to below average performance. The job consisted of replacement of cork floor tiles removed from bathroom to area of water damaged bedroom and hall with replacement of cork tiles in bathroom with vinyl planks. This included cutting around shower, a single sink vanity, and closet along with removal and re-instillation of toilet. Time frame 10 hours.
First issue was that there was a difference in the quote made initially and that given prior to starting the job on the next day. I am unclear if this was due to differences in personnel as the individual that gave quote on the day prior was different than the person that came to do the job the next day or more cynically if this was a bait and switch.
The job of replacement of cork tiles to area of water damage seems to me below average given large gaps between tiles including those due to poor measure and cutting. Consideration is given to company given for water damaged tiles. I anticipate I will spend 4 hours redoing part of this particularly outside of the bedroom.
Instillation of vinyl flooring I consider as average based on my experience of installing the same brand of vinyl planks in an above the garage apartment. Reasons: 1) uneven cutting of cork flooring around closet and vanity. 2) There was a small but notable gap between planks in the middle of the bathroom. This seems due to a 2/16 inch differences in width of the planks between one box and another. The qualitative variance was noted by the two handyman however, I had to go down and measure the planks in the remaining boxes to quantify the variance and instruct the people to ensure that they use planks from one box in one row to minimize variance.
Post Script - Knocking a star off. I was so annoyed at the time I didn't realize he did not move out washer and dryer back in to bathroom. "
15 March 2022
Anynomous
" Birds were damaging my gutters trying to nest
Shawn reinforced the gutters closed up the holes the birds were making. Did a decent job
I'm sure it was an oddball job. But I am satisfied. Prevented more damage. I will use this company again soon for various projects I'll need done this spring. "
24 February 2022
Anynomous
" From the first phone call they were very personable and professional. They were here on time and did a great job listening to what all I needed done. "
06 January 2022
Anynomous
" As an owner of two small businesses. I was just told by this company that I tried to “Dodge payment “ , after I was told by technician that someone will call the next day to collect payment. I chose the company calling me versus paying the worker on-site because I was not satisfied with the job they had done. I was told by the employee that his company would call me the next day, but it took over a week for them to call me to collect payment and discuss the services. The office manger was extremely rude, saying at first I didn’t say something that I did say. He stated later that he didn’t have the conversation with me so he wouldn’t know what was said. He tried to say the conventional customer service things at the end of the conversation, but only after arguing with me for 15 minutes prior. If you want Shotty work, A business that doesn’t communicate internally, promising things cannot be done , improper scheduling/late and rude customer service I would highly recommend them ! I appreciate the $25.00 off and the good cry after I try to explain myself after a attack of my character . No need to “go back and forth all day “ ill end it here :) "
22 December 2021
Anynomous
" Jordan was very professional and courteous. We had a lengthy to-do list, and he moved efficiently from one project to the next. He went out of his way to make sure the projects were completed to our satisfaction. I would recommend Mr. Handyman for all your home repair needs. Kudos to Jordan for a job well done. "
Anynomous
" Above average prices for average to below average performance. The job consisted of replacement of cork floor tiles removed from bathroom to area of water damaged bedroom and hall with replacement of cork tiles in bathroom with vinyl planks. This included cutting around shower, a single sink vanity, and closet along with removal and re-instillation of toilet. Time frame 10 hours.
15 March 2022First issue was that there was a difference in the quote made initially and that given prior to starting the job on the next day. I am unclear if this was due to differences in personnel as the individual that gave quote on the day prior was different than the person that came to do the job the next day or more cynically if this was a bait and switch.
The job of replacement of cork tiles to area of water damage seems to me below average given large gaps between tiles including those due to poor measure and cutting. Consideration is given to company given for water damaged tiles. I anticipate I will spend 4 hours redoing part of this particularly outside of the bedroom.
Instillation of vinyl flooring I consider as average based on my experience of installing the same brand of vinyl planks in an above the garage apartment. Reasons: 1) uneven cutting of cork flooring around closet and vanity. 2) There was a small but notable gap between planks in the middle of the bathroom. This seems due to a 2/16 inch differences in width of the planks between one box and another. The qualitative variance was noted by the two handyman however, I had to go down and measure the planks in the remaining boxes to quantify the variance and instruct the people to ensure that they use planks from one box in one row to minimize variance.
Post Script - Knocking a star off. I was so annoyed at the time I didn't realize he did not move out washer and dryer back in to bathroom. "
Anynomous
" Birds were damaging my gutters trying to nest
24 February 2022Shawn reinforced the gutters closed up the holes the birds were making. Did a decent job
I'm sure it was an oddball job. But I am satisfied. Prevented more damage. I will use this company again soon for various projects I'll need done this spring. "
Anynomous
" From the first phone call they were very personable and professional. They were here on time and did a great job listening to what all I needed done. "
06 January 2022Anynomous
" As an owner of two small businesses. I was just told by this company that I tried to “Dodge payment “ , after I was told by technician that someone will call the next day to collect payment. I chose the company calling me versus paying the worker on-site because I was not satisfied with the job they had done. I was told by the employee that his company would call me the next day, but it took over a week for them to call me to collect payment and discuss the services. The office manger was extremely rude, saying at first I didn’t say something that I did say. He stated later that he didn’t have the conversation with me so he wouldn’t know what was said. He tried to say the conventional customer service things at the end of the conversation, but only after arguing with me for 15 minutes prior. If you want Shotty work, A business that doesn’t communicate internally, promising things cannot be done , improper scheduling/late and rude customer service I would highly recommend them ! I appreciate the $25.00 off and the good cry after I try to explain myself after a attack of my character . No need to “go back and forth all day “ ill end it here :) "
22 December 2021Anynomous
" Jordan was very professional and courteous. We had a lengthy to-do list, and he moved efficiently from one project to the next. He went out of his way to make sure the projects were completed to our satisfaction. I would recommend Mr. Handyman for all your home repair needs. Kudos to Jordan for a job well done. "
29 September 2021