" Thank you for taking care our Dog !! I 💯 recomendado Stephanie es muy amable. "
03 August 2023
Anynomous
" I’ve been taking all my dogs (Terminator, Jack and now my dog Russ in the picture) to PetSpa. We’ve been customers for over 15+ years and we don’t trust any other grooming service. Even when we need recommendations as to what we should do when our dogs get sick and what vets we should go to, they are always there to help! Bret and Juan and the PetSpa team love our dogs as if they were their own. They themselves are dog lovers and make sure all dogs are cared for and treated correctly. Thank you PetSpa team for all your love! We recommend them always ❤️ "
25 August 2023
Anynomous
" If there is a place that deserves a 0 start is this one
Being able to write this has taken me 15 days, if I could go back in time I would never have left my sweet little dog Toby José in that place.
I thought I had done my homework, I looked for information, I interviewed, asked and everything gave that I could trust this site, that I could leave my dog there
On July 2nd, I left Toby for the first and last time in a pet hotel. Miss. Ivan received him, I was very specific about Toby's needs, I let her know how important he was to us, I tirelessly asked her to keep me informed of everything that happened with him, she answered everything that he was going to be fine, that they were experts, that they had more than 20 years in the business.
On Saturday very early I called to find out about my puppy, they told me that he was fine, that he was happy and that they would try to send me photos, which never happened. On Sunday I called again, nobody answered me, I left a message hoping that they would call me, I knew they were full but I was sure that at some point they would call me, however, this did not happen
On Monday at 815 am, they called me to inform me that my puppy had passed away, I thought it was a bad dream. But it was not , indeed Toby was no longer with us and the worst thing nobody knew or knows what happened.
when we arrived at that place is when we found out that the dogs sleep alone and the owner of the place clarified that they were not required to have anyone at night, and that these expert people with more than 20 years in the business leave the dogs alone, busiest night in the country, the night of July 4th when the dogs need assistance the most.
Gentlemen of Petspa, you do not know what you did to my family.
if you own a pet don't ever leave your dog there or in a place like them, make sure someone takes care of them 24x7 "
Anynomous
" Thank you for taking care our Dog !! I 💯 recomendado Stephanie es muy amable. "
03 August 2023Anynomous
" I’ve been taking all my dogs (Terminator, Jack and now my dog Russ in the picture) to PetSpa. We’ve been customers for over 15+ years and we don’t trust any other grooming service. Even when we need recommendations as to what we should do when our dogs get sick and what vets we should go to, they are always there to help! Bret and Juan and the PetSpa team love our dogs as if they were their own. They themselves are dog lovers and make sure all dogs are cared for and treated correctly. Thank you PetSpa team for all your love! We recommend them always ❤️ "
25 August 2023Anynomous
" If there is a place that deserves a 0 start is this one
26 July 2023Being able to write this has taken me 15 days, if I could go back in time I would never have left my sweet little dog Toby José in that place.
I thought I had done my homework, I looked for information, I interviewed, asked and everything gave that I could trust this site, that I could leave my dog there
On July 2nd, I left Toby for the first and last time in a pet hotel. Miss. Ivan received him, I was very specific about Toby's needs, I let her know how important he was to us, I tirelessly asked her to keep me informed of everything that happened with him, she answered everything that he was going to be fine, that they were experts, that they had more than 20 years in the business.
On Saturday very early I called to find out about my puppy, they told me that he was fine, that he was happy and that they would try to send me photos, which never happened. On Sunday I called again, nobody answered me, I left a message hoping that they would call me, I knew they were full but I was sure that at some point they would call me, however, this did not happen
On Monday at 815 am, they called me to inform me that my puppy had passed away, I thought it was a bad dream. But it was not , indeed Toby was no longer with us and the worst thing nobody knew or knows what happened.
when we arrived at that place is when we found out that the dogs sleep alone and the owner of the place clarified that they were not required to have anyone at night, and that these expert people with more than 20 years in the business leave the dogs alone, busiest night in the country, the night of July 4th when the dogs need assistance the most.
Gentlemen of Petspa, you do not know what you did to my family.
if you own a pet don't ever leave your dog there or in a place like them, make sure someone takes care of them 24x7 "