" I would go elsewhere if you are looking for good service.
I purchased my pool in June, the sales girl told me it would be able to be installed that week.
But Mid July, they were finally able to send an installer to put it up.
I am on my FOURTH liner,
First one the pool was completely filled, and a seam broke. They told me manufacture defect. The second liner broke in the same place, the pool was 1/2 way full when this happened. They stated the same manufacturer defect, and scheduled a THIRD liner to be installed. That one filled completely again before the seam gave way. I requested that I get a totally different manufacturer for the FOURTH liner.
And requested the owner of the company, Fred, to be present during the installation. While he was here he agreed to reimburse me for water and chemicals that were used for the two completely liners.
I sent him my water bill, to the tune of 300+ dollars, only to receive a check back for 100 dollars, with his letter stating it was for 1 1/2 pool filled gallons, along with no mention of the loss of chemicals.
He was very unpleasant to deal with throughout the process of his “failed” liners.
Save yourself the headache and go some where else! "
07 November 2023
Anynomous
" Great place for my spa chems. Very knowledgeable and they provide water analysis. "
22 November 2023
Anynomous
" Not good. For a high price you get a bad attitude. Shop elsewhere for your hot tub. "
22 May 2023
Anynomous
" THIS PLACE IS GREAT! Our rental house's pool was unusable nearly all summer because of an incompetent local pool service that thought they could take advantage of renters, telling us we were pretty much S.O.L. with getting our pool up and running again after the pump broke and algae got in (yet they took the landlords money every week!). Anyhow, we decided to take the matter into our own hands. Fred and Megan are SO knowledgeable and extremely professional. Fred spent over an hour teaching us about our pool system, the chemistry and exactly what it would take to clean it up and keep it maintained..AND step-by-step how to do it! Low and behold, following their specific instructions, we were able to get our pool clear in only an afternoon of a little hard work. Something our illusive "pool guy" has been working on for weeks! We couldn't thank them enough and wish we would have come to them sooner. "
Anynomous
" I would go elsewhere if you are looking for good service.
07 November 2023I purchased my pool in June, the sales girl told me it would be able to be installed that week.
But Mid July, they were finally able to send an installer to put it up.
I am on my FOURTH liner,
First one the pool was completely filled, and a seam broke. They told me manufacture defect. The second liner broke in the same place, the pool was 1/2 way full when this happened. They stated the same manufacturer defect, and scheduled a THIRD liner to be installed. That one filled completely again before the seam gave way. I requested that I get a totally different manufacturer for the FOURTH liner.
And requested the owner of the company, Fred, to be present during the installation. While he was here he agreed to reimburse me for water and chemicals that were used for the two completely liners.
I sent him my water bill, to the tune of 300+ dollars, only to receive a check back for 100 dollars, with his letter stating it was for 1 1/2 pool filled gallons, along with no mention of the loss of chemicals.
He was very unpleasant to deal with throughout the process of his “failed” liners.
Save yourself the headache and go some where else! "
Anynomous
" Great place for my spa chems. Very knowledgeable and they provide water analysis. "
22 November 2023Anynomous
" Not good. For a high price you get a bad attitude. Shop elsewhere for your hot tub. "
22 May 2023Anynomous
" THIS PLACE IS GREAT! Our rental house's pool was unusable nearly all summer because of an incompetent local pool service that thought they could take advantage of renters, telling us we were pretty much S.O.L. with getting our pool up and running again after the pump broke and algae got in (yet they took the landlords money every week!). Anyhow, we decided to take the matter into our own hands. Fred and Megan are SO knowledgeable and extremely professional. Fred spent over an hour teaching us about our pool system, the chemistry and exactly what it would take to clean it up and keep it maintained..AND step-by-step how to do it! Low and behold, following their specific instructions, we were able to get our pool clear in only an afternoon of a little hard work. Something our illusive "pool guy" has been working on for weeks! We couldn't thank them enough and wish we would have come to them sooner. "
17 August 2023