" My only ding on them is I called to find out where my delivery was and got the automated line saying their business hours are M-F. I thought well why did you schedule a delivery on a Saturday than, this is already passed my delivery window. So I left and did some errands and arrive home to them pulling up 4 hours later passed my delivery window I never received a warning phone call, so I could have been gone longer and wouldn't have known they arrived. Then it hit me its the holidays and everything is going to be backed up and I was thankful that they were working a Saturday to get ahead of the game. "
09 December 2023
Anynomous
" Apparently this company only delivers to the Savannah area 3 times a week, and they get booked up, so how would you like to wait an additional week to get your delivery even though they confirm they have it sitting in their warehouse? Ask to speak with the owner? Nope. 5 minutes later, get a different delivery from them..... This is the WORST freight company I have ever dealt with. "
10 August 2023
Anynomous
" I had arranged for delivery of products I ordered from Home Depot. They provided me with a 4-hour window and after waiting 4 full hours I was contacted telephonically and informed that they could not deliver because they forgot to load the products in the truck and that I would need to coordinate another date. I contacted the Atlantic Freight and asked them to provide me a specific window since I would not be spending 4 additional hours waiting again. The supervisor told me that that would not work and that "I could go F$@# myself". I asked for his manager and he told me he was it and hung up on me. I contacted another agent who more tactfully told me that they would not accommodate my request and hung up on me also.
This company is in my opinion the worst company ever and should not be in business. I am satisfied that I have articulated my concerns adequately enough to be heard by Home Depot. Based on my concerns, it appeared as if HD would discontinue doing business with these folks. Atlantic Freight of Savannah you go and screw yourself. "
Anynomous
" My only ding on them is I called to find out where my delivery was and got the automated line saying their business hours are M-F. I thought well why did you schedule a delivery on a Saturday than, this is already passed my delivery window. So I left and did some errands and arrive home to them pulling up 4 hours later passed my delivery window I never received a warning phone call, so I could have been gone longer and wouldn't have known they arrived. Then it hit me its the holidays and everything is going to be backed up and I was thankful that they were working a Saturday to get ahead of the game. "
09 December 2023Anynomous
" Apparently this company only delivers to the Savannah area 3 times a week, and they get booked up, so how would you like to wait an additional week to get your delivery even though they confirm they have it sitting in their warehouse? Ask to speak with the owner? Nope. 5 minutes later, get a different delivery from them..... This is the WORST freight company I have ever dealt with. "
10 August 2023Anynomous
" I had arranged for delivery of products I ordered from Home Depot. They provided me with a 4-hour window and after waiting 4 full hours I was contacted telephonically and informed that they could not deliver because they forgot to load the products in the truck and that I would need to coordinate another date. I contacted the Atlantic Freight and asked them to provide me a specific window since I would not be spending 4 additional hours waiting again. The supervisor told me that that would not work and that "I could go F$@# myself". I asked for his manager and he told me he was it and hung up on me. I contacted another agent who more tactfully told me that they would not accommodate my request and hung up on me also.
19 February 2023This company is in my opinion the worst company ever and should not be in business. I am satisfied that I have articulated my concerns adequately enough to be heard by Home Depot. Based on my concerns, it appeared as if HD would discontinue doing business with these folks. Atlantic Freight of Savannah you go and screw yourself. "