" Terrible service!!!!!!! Rude and disrespectful representatives and just totally unprofessional staff.... Do Not give this company your business!!!! "
26 October 2023
Anynomous
" My customer service rep was fantastic .He was helpful ,quick and kind , in addition he found the best deal for my needs. I was in and out in five minutes once I reached the counter.The only concern I have was the outside of the car could have been cleaner but it was not that bad . And the car was very sporty for a compact car. "
04 February 2023
Anynomous
" This rental car location deserves no stars. First, it took 20 minutes to get a car. The staff have inadequate training, inadequate technology and have to call the Operator of the establishment on how to make transactions. I requested a particular form of insurance for my vehicle. I was VERY SPECIFIC in my needs. I DECLINED ALL INSURANCES. The Operator of this establishment TOLD the representative the code to use for my specific request. I was told that I was taken care of and everything was corrected. I was later informed that I was given a discount code rather than the insurance I requested. I somehow ended up with their insurance that is almost equivalent to the cost of the rental (almost $700).
Customer service is a joke. I talked to them 4 times and each time I was informed something different. I received varying timeframes for my amended receipt, assurances that my receipt was going to be corrected, and then hearing nothing can be done about my receipt. I will not rent from this establishment nor AVIS again. I only came here because someone I know uses them for the same reason I needed them (I guess my red flag should have been when they acted as if they never heard of what I needed and asked me to send them the government's rental policy). NO MORE.
Renting from the airport may be inconvenient, but the service representatives are informed and the service is quicker. "
14 November 2023
Anynomous
" Great service. The representative was very helpful. Nice "
Anynomous
" Terrible service!!!!!!! Rude and disrespectful representatives and just totally unprofessional staff.... Do Not give this company your business!!!! "
26 October 2023Anynomous
" My customer service rep was fantastic .He was helpful ,quick and kind , in addition he found the best deal for my needs. I was in and out in five minutes once I reached the counter.The only concern I have was the outside of the car could have been cleaner but it was not that bad . And the car was very sporty for a compact car. "
04 February 2023Anynomous
" This rental car location deserves no stars. First, it took 20 minutes to get a car. The staff have inadequate training, inadequate technology and have to call the Operator of the establishment on how to make transactions. I requested a particular form of insurance for my vehicle. I was VERY SPECIFIC in my needs. I DECLINED ALL INSURANCES. The Operator of this establishment TOLD the representative the code to use for my specific request. I was told that I was taken care of and everything was corrected. I was later informed that I was given a discount code rather than the insurance I requested. I somehow ended up with their insurance that is almost equivalent to the cost of the rental (almost $700).
14 November 2023Customer service is a joke. I talked to them 4 times and each time I was informed something different. I received varying timeframes for my amended receipt, assurances that my receipt was going to be corrected, and then hearing nothing can be done about my receipt. I will not rent from this establishment nor AVIS again. I only came here because someone I know uses them for the same reason I needed them (I guess my red flag should have been when they acted as if they never heard of what I needed and asked me to send them the government's rental policy). NO MORE.
Renting from the airport may be inconvenient, but the service representatives are informed and the service is quicker. "
Anynomous
" Great service. The representative was very helpful. Nice "
19 April 2023