I called to get a price quote and the young lady that answered the phone was so pleasant. So, I decided to go in and see what I can work out. I went in and she was working with someone, so she got someone else to help. The person she got to help was absolutely rude. It seemed as if I was bothering him and he had something else to do. My goal was to print only a few so I can see what the shirts look like and later make a bigger order. He gave me the price per shirt for the few I wanted and I also asked for the price if I made a bigger order. He said it would not be much different. I asked what the price would be as he was very vague. I needed exact pricing. He then quoted me the same price as if I was printing the 1. Not much different and same price are completely two different things. I am also aware that any time you buy more in t-shirt printing, the cost does go down. It is his business and he can run it any way he wants, but it is shocking that he was wiling to charge me the same price for 1 shirt vs a larger quantity.
I was also so confused as they had a price chart for if you printed certain quantities. I then found out he was the owner! I was so disgusted that the owner would have such bad and poor customer service. It is such a shame and I was so disappointed. Every customer is important to your business and should be treated as such. "
20 March 2023
Anynomous
" Shirt Shanty is outstanding in every regard! Customer service is superb. They produce quality products quickly and with consistency. I’ve been a regular customer for many years. Never disappointed. "
01 April 2023
Anynomous
" Our company has used Shirt Shanty for several orders now, and we couldn’t be more pleased! From hats, to staff shirts, to apparel we love all of our screen printed and embroidered items! Thank you Shirt Shanty for always going above and beyond in service and quality! "
Anynomous
" This review is based on customer service:
20 March 2023I called to get a price quote and the young lady that answered the phone was so pleasant. So, I decided to go in and see what I can work out. I went in and she was working with someone, so she got someone else to help. The person she got to help was absolutely rude. It seemed as if I was bothering him and he had something else to do. My goal was to print only a few so I can see what the shirts look like and later make a bigger order. He gave me the price per shirt for the few I wanted and I also asked for the price if I made a bigger order. He said it would not be much different. I asked what the price would be as he was very vague. I needed exact pricing. He then quoted me the same price as if I was printing the 1. Not much different and same price are completely two different things. I am also aware that any time you buy more in t-shirt printing, the cost does go down. It is his business and he can run it any way he wants, but it is shocking that he was wiling to charge me the same price for 1 shirt vs a larger quantity.
I was also so confused as they had a price chart for if you printed certain quantities. I then found out he was the owner! I was so disgusted that the owner would have such bad and poor customer service. It is such a shame and I was so disappointed. Every customer is important to your business and should be treated as such. "
Anynomous
" Shirt Shanty is outstanding in every regard! Customer service is superb. They produce quality products quickly and with consistency. I’ve been a regular customer for many years. Never disappointed. "
01 April 2023Anynomous
" Our company has used Shirt Shanty for several orders now, and we couldn’t be more pleased! From hats, to staff shirts, to apparel we love all of our screen printed and embroidered items! Thank you Shirt Shanty for always going above and beyond in service and quality! "
26 March 2023