" Tasty, abundant food, and friendly staff. I would definitely recommend them. "
18 October 2023
Anynomous
" BRIDES BEWARE!! What a shame. I had been really excited to meet with these guys. Had set up an appointment (two hour travel time) to do a tasting, and checked in a few days before to make sure we were set. The owner (or manager) let me know we were not on the schedule because I didn't pay the required fee 7 days in advance to complete a tasting. Odd requirement but hey if that is their rules. And it was lost in one of the emails so I do admit to missing it. But when you are a bride juggling emails with 10 different vendors, it starts to all blur.
But my question was, why didn't anyone respond weeks ago when I scheduled the time that it would not be booked until they got their money??? Or follow up with me a week ahead and say "we will take you off the schedule it you don't pay" When I brought this to their attention, THEY WITHDREW THEIR PROPOSAL and sent a nasty email with it.
Funny, I work in customer service and I would've just apologize for the miscommunication, and tried to accommodate them.
Blessing in disguise I guess, if they act like this over a TASTING, I can't imagine how we would have communicated over my WEDDING. "
26 June 2023
Anynomous
" We have used Smokehouse Grill on several occasion the food is always excellent and their staff is very friendly and professional. Have and will continue to recommend to family and friends! "
26 March 2023
Anynomous
" Very disappointed. The name "Smokehouse Grill" is completely misleading because there wasn't a hint of smoke on any of the meat. This is NOT BBQ. The "pit turkey' and "pit beef" were hot thin sliced deli meat that tasted only of salt. The whole pig was nicely presented and looked great, but tasteless and definitely not worth the cost. For the amount of money I paid, I was extremely upset with the quality of the meats. I ordered the "Pig Roast" package for 24 people, and there was plenty of food -- we had a ton of leftovers. The guy who set up did a great job, he was nice and efficient. For a third the price, I would have been satisfied, but the deli turkey was kind of insulting. "
Anynomous
" Tasty, abundant food, and friendly staff. I would definitely recommend them. "
18 October 2023Anynomous
" BRIDES BEWARE!! What a shame. I had been really excited to meet with these guys. Had set up an appointment (two hour travel time) to do a tasting, and checked in a few days before to make sure we were set. The owner (or manager) let me know we were not on the schedule because I didn't pay the required fee 7 days in advance to complete a tasting. Odd requirement but hey if that is their rules. And it was lost in one of the emails so I do admit to missing it. But when you are a bride juggling emails with 10 different vendors, it starts to all blur.
26 June 2023But my question was, why didn't anyone respond weeks ago when I scheduled the time that it would not be booked until they got their money??? Or follow up with me a week ahead and say "we will take you off the schedule it you don't pay" When I brought this to their attention, THEY WITHDREW THEIR PROPOSAL and sent a nasty email with it.
Funny, I work in customer service and I would've just apologize for the miscommunication, and tried to accommodate them.
Blessing in disguise I guess, if they act like this over a TASTING, I can't imagine how we would have communicated over my WEDDING. "
Anynomous
" We have used Smokehouse Grill on several occasion the food is always excellent and their staff is very friendly and professional. Have and will continue to recommend to family and friends! "
26 March 2023Anynomous
" Very disappointed. The name "Smokehouse Grill" is completely misleading because there wasn't a hint of smoke on any of the meat. This is NOT BBQ. The "pit turkey' and "pit beef" were hot thin sliced deli meat that tasted only of salt. The whole pig was nicely presented and looked great, but tasteless and definitely not worth the cost. For the amount of money I paid, I was extremely upset with the quality of the meats. I ordered the "Pig Roast" package for 24 people, and there was plenty of food -- we had a ton of leftovers. The guy who set up did a great job, he was nice and efficient. For a third the price, I would have been satisfied, but the deli turkey was kind of insulting. "
31 August 2023