" Did not have the best experience at this place. I would not recommend them, windshield was leaking and I had to do several trips to the shop to get the problem solved. "
18 November 2023
Anynomous
" I'm very disappointed by the service I got last winter. On one hand, the service was fast and they replaced my front passenger side window. I should have taken it back right away when I noticed that when moving the window up and down, I heard scraping and grinding. Problem is, this was during the winter, so I never really put the window down during the winter. Later when the weather got warmer, the grinding was still there and soon the window stopped working. I had to hold the window up with a wedge.
I never took it to a repair shop until now. I finally did so and parts and labor was $350. They confirmed that the regulator stopped working because of all the glass shards that Giant Glass left inside it. They didn't even vacumn the broken glass out of the door frame!!
I am appalled that they couldn't take 5 - 10 minutes to remove the old broken glass out of the door frame, when they had it open anyway to put in the new glass. Now, $350 later, the problem is finally fixed. That's $350 I had to pay since they didn't do the job correctly. Thanks Giant Glass for the giant hole in my wallet! "
Anynomous
" Did not have the best experience at this place. I would not recommend them, windshield was leaking and I had to do several trips to the shop to get the problem solved. "
18 November 2023Anynomous
" I'm very disappointed by the service I got last winter. On one hand, the service was fast and they replaced my front passenger side window. I should have taken it back right away when I noticed that when moving the window up and down, I heard scraping and grinding. Problem is, this was during the winter, so I never really put the window down during the winter. Later when the weather got warmer, the grinding was still there and soon the window stopped working. I had to hold the window up with a wedge.
15 April 2023I never took it to a repair shop until now. I finally did so and parts and labor was $350. They confirmed that the regulator stopped working because of all the glass shards that Giant Glass left inside it. They didn't even vacumn the broken glass out of the door frame!!
I am appalled that they couldn't take 5 - 10 minutes to remove the old broken glass out of the door frame, when they had it open anyway to put in the new glass. Now, $350 later, the problem is finally fixed. That's $350 I had to pay since they didn't do the job correctly. Thanks Giant Glass for the giant hole in my wallet! "