Our team philosophy is simple. Glitz staff believes they must help each other look good and be excellent. This interaction works because the staff created its own culture of a “pay it forward” model. They strive to help each other without the expectation of reward. Most importantly, they do not attempt to undermine each other. The fact that this system operates is a testimony to the staff’s integrity to be successful. It is always difficult to have different personalities in large groups work well together. The staff chooses to make the model succeed.


One may wonder what makes Glitz unique and powerful. Glitz acts as one large unit, not four. This enables our team to support community outreach programs of all sorts. There is a strong bond with the Chamber of Commerce in the four cities where we are located. If our salon in one city is asked to participate in an event, all salons will be there. The team will help at local high schools surrounding any of the salons to produce high quality Prom Fashion Shows worthy of a New York runway. Their reputation for excellence is so widespread that other area salons are refused access. The team will march in parades together, make donations to sports teams together and host a one day fundraiser event that is the largest single charitable fundraiser for CLF. These events barely mention all the philanthropic work of Glitz.

Retention of staff is high. Outsiders within the industry hope to have the opportunity to become a Glitz girl or guy. The same five women that founded Glitz in 1989 are still working for us.

Point of Difference-Key Concept

Glitz salons are distinctively known for creating magic for clients, the community and for its staff. People are drawn to the exceptional skills of the stylists as much as the positive environment within the walls. Many salons have talent but not the heart that Glitz demonstrates everyday for everyone. Whether the staff is donating time and talent to raise money for a cause or developing the skills of a new hire, the desire to improve someone’s life is genuine.

Glitz salons defined its unique business culture by first empowering employees to give voice to innovations. All have the opportunity to offer ideas then move them into reality. The employees have embraced the vision that this is “their salon” with Cherie simply driving and maintaining it. Decisions are made as a group then embraced by everyone. One key element to making this work is the co-operation among the staff. People respect one another. The relationship among the staff is evident in the second aspect of our individuality. The team handles challenges together. Each person at Glitz works to educate, mentor or advance another to achieve a personal best. Small projects are pushed to exceed set goals. The ability to listen to one another created the Glitz NXT concept. Not only did staff have input but clients did as well. The general atmosphere in all four locations is charged with excitement and anticipation. Most importantly, a strong sense of loyalty and trust exists.