" I made a warranty work service appointment several weeks in advance. They were going to replace the thermostat (I was told on the phone they had one in stock). Second priority was a malfunction in a slide operation. I dropped the RV off on a Thursday morning at 10:00 a.m. as scheduled and came to pick it up the following Monday at noon as scheduled. I was told that they didn't get the thermostat fixed as they didn't have one after all. The slide malfunction was dismissed as a manufacturing issue so that wasn't fixed either. The only thing they did do was replace the refrigerator door that I brought in from the manufacturer. I would have done the door myself but I thought I would have it done under warranty. I would not recommend lazy days RV in Ramsey Minnesota for service work. I ended up calling the manufacturer about the slide and sent pictures. I then stopped at another certified warranty service place that made a modification to make the slide work flawlessly. They had it done in a couple of hours. "
01 November 2022
Anynomous
" We were treated with so much respect.
Brian was our salesman. He was quick to get back to us. He listened to our wants and concerns. Thanks Brian!! "
30 October 2022
Anynomous
" Always pretty nice to us no most of the time. Sometimes a bit pricey. Better before all the staff shakeups. "
02 October 2022
Anynomous
" Camper leaks. Door doesn’t shut … camper is a piece of junk … called to get help was told basically stuck with it …. bring in for service… on 4 th of July weekend!! Soo this being the second time we were going to use it and it leaked the first time. General manager just blew it off to people below him …
Never should have gone to Lazy days!!
Should have listened to other people!!!
Don’t shop here! No customer service "
25 August 2022
Anynomous
" Excellent, over the top, attention to our recall situation and a few other questions we had. Recall taken care of in a few hours while we waited in comfortable surroundings. Always pleasant, helpful and professional. Thank you! "
Anynomous
" I made a warranty work service appointment several weeks in advance. They were going to replace the thermostat (I was told on the phone they had one in stock). Second priority was a malfunction in a slide operation. I dropped the RV off on a Thursday morning at 10:00 a.m. as scheduled and came to pick it up the following Monday at noon as scheduled. I was told that they didn't get the thermostat fixed as they didn't have one after all. The slide malfunction was dismissed as a manufacturing issue so that wasn't fixed either. The only thing they did do was replace the refrigerator door that I brought in from the manufacturer. I would have done the door myself but I thought I would have it done under warranty. I would not recommend lazy days RV in Ramsey Minnesota for service work. I ended up calling the manufacturer about the slide and sent pictures. I then stopped at another certified warranty service place that made a modification to make the slide work flawlessly. They had it done in a couple of hours. "
01 November 2022Anynomous
" We were treated with so much respect.
30 October 2022Brian was our salesman. He was quick to get back to us. He listened to our wants and concerns. Thanks Brian!! "
Anynomous
" Always pretty nice to us no most of the time. Sometimes a bit pricey. Better before all the staff shakeups. "
02 October 2022Anynomous
" Camper leaks. Door doesn’t shut … camper is a piece of junk … called to get help was told basically stuck with it …. bring in for service… on 4 th of July weekend!! Soo this being the second time we were going to use it and it leaked the first time. General manager just blew it off to people below him …
25 August 2022Never should have gone to Lazy days!!
Should have listened to other people!!!
Don’t shop here! No customer service "
Anynomous
" Excellent, over the top, attention to our recall situation and a few other questions we had. Recall taken care of in a few hours while we waited in comfortable surroundings. Always pleasant, helpful and professional. Thank you! "
06 July 2022