" The staff is terrible! The receptionists were rude. The therapists were terrible both personally and professionally. Only one seemed involved enough to ask how I was feeling and if the right areas were being addressed - apparently he and the 4 others that treated me previously had zero idea what areas they should address. The assigned physical trainer for my most recent session, showed no interest in helping me and acted like I was interrupting his daily routine of ignoring any patient that isn't a good looking female. I left feeling worse than when I walked in. "
29 August 2023
Anynomous
" I was not treated well. I had a massage therapist literally walk into the room where I was waiting for the beginning of my session and stare at me for 45 seconds to a minute, then to continue to act like she was out of it the rest of the session. I get better massages from my cat when it kneads my legs. I thought she was having a stroke or something. Then in another session the trainer who was supposed to be aligning my hips and making sure I was doing my exercises right was more interested in everything but me. Stared at the front door the entire time, looked at his computer area, had conversations with other therapists about shopping at the grocery Store Sprouts... He even let some elderly woman work on a machine for four times longer than she was supposed to, because he was so busy doing everything but focusing on his patients. Even the receptionists are non engaged. All in all, everyone but one therapist treated me like I was a burden, another check to add to their accounts and that is all that mattered to them. It was bad enough I canceled the rest of my appointments that the VA made for me. It isn't worth their money or my time. Good luck to all who continue there. Hope you have a better experience. "
11 July 2023
Anynomous
" The staff is awesome. They are understanding individuals who are polite and genuinely care about getting you better!👍🏾👍🏾 "
21 February 2023
Anynomous
" The staff here are very knowledgeable and helpful. I always loved going here because I was guaranteed to leave feeling better. "
Anynomous
" The staff is terrible! The receptionists were rude. The therapists were terrible both personally and professionally. Only one seemed involved enough to ask how I was feeling and if the right areas were being addressed - apparently he and the 4 others that treated me previously had zero idea what areas they should address. The assigned physical trainer for my most recent session, showed no interest in helping me and acted like I was interrupting his daily routine of ignoring any patient that isn't a good looking female. I left feeling worse than when I walked in. "
29 August 2023Anynomous
" I was not treated well. I had a massage therapist literally walk into the room where I was waiting for the beginning of my session and stare at me for 45 seconds to a minute, then to continue to act like she was out of it the rest of the session. I get better massages from my cat when it kneads my legs. I thought she was having a stroke or something. Then in another session the trainer who was supposed to be aligning my hips and making sure I was doing my exercises right was more interested in everything but me. Stared at the front door the entire time, looked at his computer area, had conversations with other therapists about shopping at the grocery Store Sprouts... He even let some elderly woman work on a machine for four times longer than she was supposed to, because he was so busy doing everything but focusing on his patients. Even the receptionists are non engaged. All in all, everyone but one therapist treated me like I was a burden, another check to add to their accounts and that is all that mattered to them. It was bad enough I canceled the rest of my appointments that the VA made for me. It isn't worth their money or my time. Good luck to all who continue there. Hope you have a better experience. "
11 July 2023Anynomous
" The staff is awesome. They are understanding individuals who are polite and genuinely care about getting you better!👍🏾👍🏾 "
21 February 2023Anynomous
" The staff here are very knowledgeable and helpful. I always loved going here because I was guaranteed to leave feeling better. "
27 November 2023