" Had a remote starter installed went home remote started my car and drove all the way back to the shop without having to place my key in the ignition. Bad installation. After they fixed it my starter got damaged and had to replace it. I told them about it and they said they were not responsible. So I asked them to remove the remote starter didn't even offer me a refund. Never getting anything done there again. "
07 November 2017
Anynomous
" Walked around the showroom for at least 15-20mins before I left. I did not get greeted or approached by anyone the whole time I was there. Not one employee asked me if I needed help or assistance with anything or if I had any questions. Even as I walked out... nothing at all. I was pretty much ignored the whole time and there were at least 5 employees working there that I could see "
19 October 2017
Anynomous
" Update:
Salesman went above and beyond to take care of installation issue, they replaced what ended up being a faulty amp which was installed exactly as requested. I'm much happier with the service I received and would give five stars if it had been installed this way the first time. Salesman has been great to work with but the service team needed some work, but finally got the proper results. Thanks IU for making it right.
Crappy installation.... left live wires that stayed on while my car was off. The ground and live were hitting each other and draining my battery, after the supposedly fixed it for the SECOND TIME!!!! Great products but horrible installation team who could care less about the customers. Two of these pictures were "fixed". And then later discovered that they just moved the amp and didn't tighten anything down. They tried to tell me that it was my deck that magically broke right after the install. You want a good product go there but go somewhere else for the install. The customer service was almost as bad as their install as well. If I could give a 0 I would. "
16 September 2017
Anynomous
" Every time I leave, there's an issue. When I came back a year and a half after installing a remote car starter because the batteries died (not under their lifetime warranty), I also asked them to check on another issue I was having with it. They didn't put the interior back together. And while discussing the problem with the guy, another customer walked up to us and gave the guy some papers that the tech left on his engine block. He also said that last time, there was a slice of bread left on his battery! I don't understand how these people are still in business. I will never go back there! "
10 September 2017
Anynomous
" Great service. Ordered some items over the phone. Received a phone call less than 24 hours later letting know my order had arrived. Friendly knowledgeable staff. Will definitely return here for more. "
01 September 2017
Anynomous
" Crappy installation.... left live wires that stayed on while my car was off. The ground and live were hitting each other and draining my battery, after the supposedly fixed it for the SECOND TIME!!!! Great products but horrible installation team who could care less about the customers. Two of these pictures were "fixed". And then later discovered that they just moved the amp and didn't tighten anything down. They tried to tell me that it was my deck that magically broke right after the install. You want a good product go there but go somewhere else for the install. The customer service was almost as bad as their install as well. If I could give a 0 I would. "
29 August 2017
Anynomous
" Product knowledge was awesome! Customer service the best ,very interested in my concerns and needs for the product I am thinking about purchasing. Very comfortable experience! "
03 August 2017
Anynomous
" I have been going to Installations Unlimited for over 20 years and every time I walk in I am treated with respect. Anytime I need something done on my vehicles Installations staff has gone above and beyond for me to make sure that I am satisfied. The entire process from choosing what I want to do right down to the install is seamless and if there is a problem they are quick to correct it whatever the problem may be. Not only does Installations handle all of my automotive needs but they also handle any of my home electronic needs. Just recently they installed a surround sound around the pool area and it sounds amazing! When Installations comes to my home I never have to worry whether or not I can trust there people. Always professional, always clean, always ready to help. Thank you to everyone at Installations! "
02 May 2017
Anynomous
" They were able to beat best buys price to help me after a deck I purchased from them just over warranty stopped working and offered to help me get the old unit fixed.good people. "
04 December 2016
Anynomous
" Employees were wonderful and prices are reasonable ... I had remote starter put in and was done way earlier than promised....would definitely recommend them to everyone! "
17 November 2016
Anynomous
" I recently had a touch screen radio installed and 2 ten inch sub woofers put in a 2013 dodge ram and they did a fantastic job, great sound and great service I will be back for more and I will continue to refer you guys for work thanks ! "
04 November 2016
Anynomous
" I have been dealing with Installations Unlimited since the beginning, as a teenager, and now in my my mid 40's. Every single vehicle I own, and have purchased in the past and present has been modified by the team at IU. Whether it's a simple window tinting, or a complex stereo system, or suspensions mods, Installations Unlimited has done it all for me, without exception. Rob Murphy is great, the crew (sales & service) are great. I would not think of having my vehicles accessorized by anyone else in the CNY area. Great job guys, and Thank you again. "
11 October 2016
Anynomous
" Fantastic service and quality installations. We are a local automotive repair and sales company and we have had hundreds of mutual automotive customers over the years. Installations Unlimited has sold and installed quality products and matched them with professional installations. Rarely a week goes by when we are not disconnection a remote start or audio equipment that was installed incorrectly or poor quality equipment. Not so with installations, I don't recall an issue with this company! "
Anynomous
" Had a remote starter installed went home remote started my car and drove all the way back to the shop without having to place my key in the ignition. Bad installation. After they fixed it my starter got damaged and had to replace it. I told them about it and they said they were not responsible. So I asked them to remove the remote starter didn't even offer me a refund. Never getting anything done there again. "
07 November 2017Anynomous
" Walked around the showroom for at least 15-20mins before I left. I did not get greeted or approached by anyone the whole time I was there. Not one employee asked me if I needed help or assistance with anything or if I had any questions. Even as I walked out... nothing at all. I was pretty much ignored the whole time and there were at least 5 employees working there that I could see "
19 October 2017Anynomous
" Update:
16 September 2017Salesman went above and beyond to take care of installation issue, they replaced what ended up being a faulty amp which was installed exactly as requested. I'm much happier with the service I received and would give five stars if it had been installed this way the first time. Salesman has been great to work with but the service team needed some work, but finally got the proper results. Thanks IU for making it right.
Crappy installation.... left live wires that stayed on while my car was off. The ground and live were hitting each other and draining my battery, after the supposedly fixed it for the SECOND TIME!!!! Great products but horrible installation team who could care less about the customers. Two of these pictures were "fixed". And then later discovered that they just moved the amp and didn't tighten anything down. They tried to tell me that it was my deck that magically broke right after the install. You want a good product go there but go somewhere else for the install. The customer service was almost as bad as their install as well. If I could give a 0 I would. "
Anynomous
" Every time I leave, there's an issue. When I came back a year and a half after installing a remote car starter because the batteries died (not under their lifetime warranty), I also asked them to check on another issue I was having with it. They didn't put the interior back together. And while discussing the problem with the guy, another customer walked up to us and gave the guy some papers that the tech left on his engine block. He also said that last time, there was a slice of bread left on his battery! I don't understand how these people are still in business. I will never go back there! "
10 September 2017Anynomous
" Great service. Ordered some items over the phone. Received a phone call less than 24 hours later letting know my order had arrived. Friendly knowledgeable staff. Will definitely return here for more. "
01 September 2017Anynomous
" Crappy installation.... left live wires that stayed on while my car was off. The ground and live were hitting each other and draining my battery, after the supposedly fixed it for the SECOND TIME!!!! Great products but horrible installation team who could care less about the customers. Two of these pictures were "fixed". And then later discovered that they just moved the amp and didn't tighten anything down. They tried to tell me that it was my deck that magically broke right after the install. You want a good product go there but go somewhere else for the install. The customer service was almost as bad as their install as well. If I could give a 0 I would. "
29 August 2017Anynomous
" Product knowledge was awesome! Customer service the best ,very interested in my concerns and needs for the product I am thinking about purchasing. Very comfortable experience! "
03 August 2017Anynomous
" I have been going to Installations Unlimited for over 20 years and every time I walk in I am treated with respect. Anytime I need something done on my vehicles Installations staff has gone above and beyond for me to make sure that I am satisfied. The entire process from choosing what I want to do right down to the install is seamless and if there is a problem they are quick to correct it whatever the problem may be. Not only does Installations handle all of my automotive needs but they also handle any of my home electronic needs. Just recently they installed a surround sound around the pool area and it sounds amazing! When Installations comes to my home I never have to worry whether or not I can trust there people. Always professional, always clean, always ready to help. Thank you to everyone at Installations! "
02 May 2017Anynomous
" They were able to beat best buys price to help me after a deck I purchased from them just over warranty stopped working and offered to help me get the old unit fixed.good people. "
04 December 2016Anynomous
" Employees were wonderful and prices are reasonable ... I had remote starter put in and was done way earlier than promised....would definitely recommend them to everyone! "
17 November 2016Anynomous
" I recently had a touch screen radio installed and 2 ten inch sub woofers put in a 2013 dodge ram and they did a fantastic job, great sound and great service I will be back for more and I will continue to refer you guys for work thanks ! "
04 November 2016Anynomous
" I have been dealing with Installations Unlimited since the beginning, as a teenager, and now in my my mid 40's. Every single vehicle I own, and have purchased in the past and present has been modified by the team at IU. Whether it's a simple window tinting, or a complex stereo system, or suspensions mods, Installations Unlimited has done it all for me, without exception. Rob Murphy is great, the crew (sales & service) are great. I would not think of having my vehicles accessorized by anyone else in the CNY area. Great job guys, and Thank you again. "
11 October 2016Anynomous
" Fantastic service and quality installations. We are a local automotive repair and sales company and we have had hundreds of mutual automotive customers over the years. Installations Unlimited has sold and installed quality products and matched them with professional installations. Rarely a week goes by when we are not disconnection a remote start or audio equipment that was installed incorrectly or poor quality equipment. Not so with installations, I don't recall an issue with this company! "
22 June 2016