" Very attractive design, nice rooms and great staff. However, they seem to fall short on some of the details For example, they have nice Nesspresso machines but there weren't any coffee pods for me to use. They have free WiFi but it has been consistently inconsistent by regularly dropping the connection. Lastly, they are sparse on amenities. I'd stay here again for work, but the hotel could bump itself up to awesome if it fixed some small things. "
10 November 2023
Anynomous
" Location was amazing, we could walk everywhere quite comfortably. Room was lovely, bed was comfy, bathroom was also great. Lighting could be better in the room and we wouldn't bother with paying extra for the terrace next time. Customer service at front desk was excellent and they were always more than welcome to help in any way they could. Definitely also pay a visit to the Wolfgang restaurant, they have amazing food. "
24 October 2023
Anynomous
" I did not say here, my brother in-law did. It is beautiful and in a nice location. However, I was locked out on the 16th floor patio from his room at 2am. Fortunately I was our there for only 30 minutes after some very precise guesswork on the lock allowed the door to open. The hotel did not do much to help. "
18 August 2023
Anynomous
" We confirmed early check-in 24 hours before our reservation started. They said they could accommodate us starting at 12:30 instead of the usual 3pm check in time. When we arrived at 12:45, we were told we were too early and that the room wasn't ready. This wasn't a huge deal, but the front desk staff were rude about presenting us with this information. They offered to downsize us "if early check in was that important to us," however we were already paying for the nicest room they had and we wanted what we paid for. We waited over an hour for the room to be ready. Also, they took our deposit for the room before telling us all this. The website advertised our room as having a balcony with a view, but the view was actually a brick wall. Overall, disappointing. We will not be staying there again. "
08 July 2023
Anynomous
" Fantastic stay at The Gotham Manhattan! We were a few blocks from Rockefeller Center, The Empire State Building, Times Square, Radio City Music Hall, Broadway shows, Central Park and other Manhattan attractions. Andrew and the rest of the staff were incredibly friendly. They gladly took photos of us in front of the "Big Apple" picture in the lobby each morning, recommended places to eat, and gave us directions to where we wanted to go. The room was clean and very roomy for Manhattan. We even had a terrace! This was my first trip to New York City, and when I return I know where I'll stay ~ right here at The Gotham Hotel.
Thanks for making our trip so easy, fun and comfortable!
Until next time,
Michelle "
12 May 2023
Anynomous
" Great room, friendly service and staff, comfortable beds, great shower. Close to everything and quiet "
28 February 2023
Anynomous
" Great hotel close to GCT. Very friendly and helpful staff. Spacious rooms and close to many attractions. Would stay here again. "
Anynomous
" Very attractive design, nice rooms and great staff. However, they seem to fall short on some of the details For example, they have nice Nesspresso machines but there weren't any coffee pods for me to use. They have free WiFi but it has been consistently inconsistent by regularly dropping the connection. Lastly, they are sparse on amenities. I'd stay here again for work, but the hotel could bump itself up to awesome if it fixed some small things. "
10 November 2023Anynomous
" Location was amazing, we could walk everywhere quite comfortably. Room was lovely, bed was comfy, bathroom was also great. Lighting could be better in the room and we wouldn't bother with paying extra for the terrace next time. Customer service at front desk was excellent and they were always more than welcome to help in any way they could. Definitely also pay a visit to the Wolfgang restaurant, they have amazing food. "
24 October 2023Anynomous
" I did not say here, my brother in-law did. It is beautiful and in a nice location. However, I was locked out on the 16th floor patio from his room at 2am. Fortunately I was our there for only 30 minutes after some very precise guesswork on the lock allowed the door to open. The hotel did not do much to help. "
18 August 2023Anynomous
" We confirmed early check-in 24 hours before our reservation started. They said they could accommodate us starting at 12:30 instead of the usual 3pm check in time. When we arrived at 12:45, we were told we were too early and that the room wasn't ready. This wasn't a huge deal, but the front desk staff were rude about presenting us with this information. They offered to downsize us "if early check in was that important to us," however we were already paying for the nicest room they had and we wanted what we paid for. We waited over an hour for the room to be ready. Also, they took our deposit for the room before telling us all this. The website advertised our room as having a balcony with a view, but the view was actually a brick wall. Overall, disappointing. We will not be staying there again. "
08 July 2023Anynomous
" Fantastic stay at The Gotham Manhattan! We were a few blocks from Rockefeller Center, The Empire State Building, Times Square, Radio City Music Hall, Broadway shows, Central Park and other Manhattan attractions. Andrew and the rest of the staff were incredibly friendly. They gladly took photos of us in front of the "Big Apple" picture in the lobby each morning, recommended places to eat, and gave us directions to where we wanted to go. The room was clean and very roomy for Manhattan. We even had a terrace! This was my first trip to New York City, and when I return I know where I'll stay ~ right here at The Gotham Hotel.
12 May 2023Thanks for making our trip so easy, fun and comfortable!
Until next time,
Michelle "
Anynomous
" Great room, friendly service and staff, comfortable beds, great shower. Close to everything and quiet "
28 February 2023Anynomous
" Great hotel close to GCT. Very friendly and helpful staff. Spacious rooms and close to many attractions. Would stay here again. "
07 January 2023