" Two Men & a Truck MADE ME LOOK LIKE A SUPERSTAR! I recently recommended Two Men & a Truck to my Managers and the Financial Office at my Company for our Office Move. It could not have worked out any better! Their Office staff of Jack & Valerie are expedient and friendly. Randy did the walk through and was thoughtful and proactive with his insight into how our office move could be handled and was forthright and competitive with pricing. The moving team of Alphonso, Kenneth, Jimmy, Gabe & Keegan were absolute gold. Each and every member provided care, professionalism, humor, energy and consistency with the move. If you are in need of professionals, Two Men & a Truck deserve your business. "
23 December 2023
Anynomous
" If you want most of your stuff that's supposed to be moved delivered with most of it unbroken, this is your company I guess. We went with them because of the supposed good reviews but we honestly can't recommend them.
The pros: folks were friendly and the crew was fast.
The cons: Damaged walls at our old home. Damaged furniture (one item is being repaired by them as of writing this review). Yes, you sign a liability waiver for any particle wood stuff but it still was an inordinated amount damaged. We advised a fridge was being moved but nobody mentioned they won't touch a Samsung fridge with smart screen. This resulted in us having to leave a $2k fridge as there was no time to find alternate options to move it. Also, nobody mentioned they wouldn't touch mounted TVs. If I could unmount it myself I would have. So yet something else we were left scrambling to find alternate arrangements. A number of items were forgotten and/or left, with a response of "well that's unfortunate". Yes, we were at 75% of a truck estimated and they have you sign a waiver at 70% or have another truck but I had moved a good number of things myself that were in that estimate to alleviate that issue and I still had to move a good amount of furniture because it was left/forgotten. If you are elderly, disabled or just unable to do a lot of moving furniture yourself, you definitely should not go with Two Men and a Truck. Also, if you're on a time crunch with no time to make alternate arrangements when things are left, forgotten, etc. Yes it's hard work, I should know cause I had to do a ton myself. Not sure why I paid almost $2k for movers.
Edit: So, I'm following up on my review after a month of working with this company after the fact. First off, I will say that Bryant genuinely seemed to try and make things right. He worked with me to compensate on some of the damaged items. Also, after reviewing the calls, it was mentioned that I'd need to unmount the TVs, so that is fully on me. However, once things were passed along to Randy to handle, it seemed more along the lines of shift blame to me and get me out of their hair. One item that the movers had broke was a night stand. They took it to repair and returned it a month later with the leg repaired but with more damage to it. When I brought this up with Randy, it was "well, we left it on your porch like you wanted and it was out of our possession for 12 hours and it looks like it's in its final position, sooooo nothing I can do about the damage cause it left here in good condition." When I asked if they had pictures of how it looked when it left, the response was "didn't need any". Now, mind you, the porch is covered, it was brought in with nobody else touching it until I unwrapped it and saw the damage. Not to mention, I don't really have a reason to damage my own things any more than this company has. You can look at the pics and judge for yourself as it looks to me like the nightstand was placed and moved upside-down and damaged more while they were attempting to fix the leg.
To cap things off, after multiple attempts to get an answer about doing anything about the fridge I had to leave behind, Randy's response was again "We don't dissemble smart fridges. They're specialty items and it's not something we would have moved in the first place." Yes, that's the problem. It's fine if you don't move them BUT nobody disclosed this! I would have been able to make alternate arrangements if it was disclosed up front, not day of with the movers there and us having to be out of the house that day.
I can not stress enough to stay away from this company. Unless you're looking for a demolition crew. Then give em a try. "
21 November 2023
Anynomous
" Really could not be happier with the service they provided! Alphonse (don't know if I'm spelling that correctly) and his team were AMAZING--they came in under budget on a move from a 3 bedroom to a 2 bedroom, but even if they hadn't, it would have been worth every penny. They were meticulous about my things, informed me every step of the way, and I had a great experience with them and their office staff from first requesting an a quote until the last box was delivered. I will absolutely use them on future moves and have already recommended them to friends and coworkers. "
Anynomous
" Two Men & a Truck MADE ME LOOK LIKE A SUPERSTAR! I recently recommended Two Men & a Truck to my Managers and the Financial Office at my Company for our Office Move. It could not have worked out any better! Their Office staff of Jack & Valerie are expedient and friendly. Randy did the walk through and was thoughtful and proactive with his insight into how our office move could be handled and was forthright and competitive with pricing. The moving team of Alphonso, Kenneth, Jimmy, Gabe & Keegan were absolute gold. Each and every member provided care, professionalism, humor, energy and consistency with the move. If you are in need of professionals, Two Men & a Truck deserve your business. "
23 December 2023Anynomous
" If you want most of your stuff that's supposed to be moved delivered with most of it unbroken, this is your company I guess. We went with them because of the supposed good reviews but we honestly can't recommend them.
21 November 2023The pros: folks were friendly and the crew was fast.
The cons: Damaged walls at our old home. Damaged furniture (one item is being repaired by them as of writing this review). Yes, you sign a liability waiver for any particle wood stuff but it still was an inordinated amount damaged. We advised a fridge was being moved but nobody mentioned they won't touch a Samsung fridge with smart screen. This resulted in us having to leave a $2k fridge as there was no time to find alternate options to move it. Also, nobody mentioned they wouldn't touch mounted TVs. If I could unmount it myself I would have. So yet something else we were left scrambling to find alternate arrangements. A number of items were forgotten and/or left, with a response of "well that's unfortunate". Yes, we were at 75% of a truck estimated and they have you sign a waiver at 70% or have another truck but I had moved a good number of things myself that were in that estimate to alleviate that issue and I still had to move a good amount of furniture because it was left/forgotten. If you are elderly, disabled or just unable to do a lot of moving furniture yourself, you definitely should not go with Two Men and a Truck. Also, if you're on a time crunch with no time to make alternate arrangements when things are left, forgotten, etc. Yes it's hard work, I should know cause I had to do a ton myself. Not sure why I paid almost $2k for movers.
Edit: So, I'm following up on my review after a month of working with this company after the fact. First off, I will say that Bryant genuinely seemed to try and make things right. He worked with me to compensate on some of the damaged items. Also, after reviewing the calls, it was mentioned that I'd need to unmount the TVs, so that is fully on me. However, once things were passed along to Randy to handle, it seemed more along the lines of shift blame to me and get me out of their hair. One item that the movers had broke was a night stand. They took it to repair and returned it a month later with the leg repaired but with more damage to it. When I brought this up with Randy, it was "well, we left it on your porch like you wanted and it was out of our possession for 12 hours and it looks like it's in its final position, sooooo nothing I can do about the damage cause it left here in good condition." When I asked if they had pictures of how it looked when it left, the response was "didn't need any". Now, mind you, the porch is covered, it was brought in with nobody else touching it until I unwrapped it and saw the damage. Not to mention, I don't really have a reason to damage my own things any more than this company has. You can look at the pics and judge for yourself as it looks to me like the nightstand was placed and moved upside-down and damaged more while they were attempting to fix the leg.
To cap things off, after multiple attempts to get an answer about doing anything about the fridge I had to leave behind, Randy's response was again "We don't dissemble smart fridges. They're specialty items and it's not something we would have moved in the first place." Yes, that's the problem. It's fine if you don't move them BUT nobody disclosed this! I would have been able to make alternate arrangements if it was disclosed up front, not day of with the movers there and us having to be out of the house that day.
I can not stress enough to stay away from this company. Unless you're looking for a demolition crew. Then give em a try. "
Anynomous
" Really could not be happier with the service they provided! Alphonse (don't know if I'm spelling that correctly) and his team were AMAZING--they came in under budget on a move from a 3 bedroom to a 2 bedroom, but even if they hadn't, it would have been worth every penny. They were meticulous about my things, informed me every step of the way, and I had a great experience with them and their office staff from first requesting an a quote until the last box was delivered. I will absolutely use them on future moves and have already recommended them to friends and coworkers. "
25 September 2023