" They did a great job at a very fair price. They found some problems on my roof, informed me and I plan to call them back to correct what they found. I would definitely recommend them to a friend, and plan on using them for any future gutter work. "
11 April 2023
Anynomous
" Do not use this company and Do Not give them any type of down payment. After a simple gutter cleaning, I was talked into buying new gutters. They requested a big down payment and then they have had 3 no shows for appointments for install. After the 3rd no show with no communication, I simply asked for a refund of my down payment. They refused to credit my credit card and 3 weeks later I have still not received a refund check. I am disputing this but will take them to small claims court if I do not get my refund soon. This company has horrible customer service and does not seem to care. I would not do business with this company. Be Careful. "
21 May 2023
Anynomous
" I needed to have a missing downspout replaced, another extended out to avoid a new flower bed and my gutters cleaned. I also assumed that I possibly needed new gutters since mine were the 17 year old original ones, but I was not sure.
William and his team came out promptly when he said he would and did a great job cleaning my gutters. It turned out that I ended up needing new gutters after all, William was able to clearly show me why I did and I felt he was not trying to sell me something I didn't need, I could tell from the pictures that they were needed. Since I had just paid to have my gutters cleaned and now was going to replace them, William graciously discounted the pricing for me on replacing the gutters. The total package to replace the gutters and downspouts was more than I could afford however William was able to work with me and only replace the gutters using the existing downspouts. This made me very happy as I could tell he was not trying to sell me stuff I didn't need even though it reduced my bill in half and therefore his profits, he cares more about customer service than nickel and diming his prospective clients.
The work was scheduled and completed the same day and for the most part I was thrilled with the work. Everyone makes mistakes now and then and due to a miscommunication between myself and William part of the work ended up not looking as I had envisioned it. It was not wrong or badly done just not what I had imagined. I brought this to Williams attention and wow can I tell you how impressed I was with his overall response and attitude regarding the mistake, he really means it when he says that he wants all his customers to be 100% satisfied. William addressed the issue the very next day at no additional cost to myself and truly left me feeling 100% satisfied.
Additionally I would like to mention that while on the roof of my home his team spotted an issue that needed to be addressed and instead of emailing me about it a day later as a footnote on an invoice William and his team actually corrected the issue for me at no additional cost. I cannot tell you how impressed I have been with their service, I would recommend them for any job you need involving gutters and roofing, in fact I know who to call next year when I need my gutters cleaned.
"
Anynomous
" They did a great job at a very fair price. They found some problems on my roof, informed me and I plan to call them back to correct what they found. I would definitely recommend them to a friend, and plan on using them for any future gutter work. "
11 April 2023Anynomous
" Do not use this company and Do Not give them any type of down payment. After a simple gutter cleaning, I was talked into buying new gutters. They requested a big down payment and then they have had 3 no shows for appointments for install. After the 3rd no show with no communication, I simply asked for a refund of my down payment. They refused to credit my credit card and 3 weeks later I have still not received a refund check. I am disputing this but will take them to small claims court if I do not get my refund soon. This company has horrible customer service and does not seem to care. I would not do business with this company. Be Careful. "
21 May 2023Anynomous
" I needed to have a missing downspout replaced, another extended out to avoid a new flower bed and my gutters cleaned. I also assumed that I possibly needed new gutters since mine were the 17 year old original ones, but I was not sure.
14 April 2023William and his team came out promptly when he said he would and did a great job cleaning my gutters. It turned out that I ended up needing new gutters after all, William was able to clearly show me why I did and I felt he was not trying to sell me something I didn't need, I could tell from the pictures that they were needed. Since I had just paid to have my gutters cleaned and now was going to replace them, William graciously discounted the pricing for me on replacing the gutters. The total package to replace the gutters and downspouts was more than I could afford however William was able to work with me and only replace the gutters using the existing downspouts. This made me very happy as I could tell he was not trying to sell me stuff I didn't need even though it reduced my bill in half and therefore his profits, he cares more about customer service than nickel and diming his prospective clients.
The work was scheduled and completed the same day and for the most part I was thrilled with the work. Everyone makes mistakes now and then and due to a miscommunication between myself and William part of the work ended up not looking as I had envisioned it. It was not wrong or badly done just not what I had imagined. I brought this to Williams attention and wow can I tell you how impressed I was with his overall response and attitude regarding the mistake, he really means it when he says that he wants all his customers to be 100% satisfied. William addressed the issue the very next day at no additional cost to myself and truly left me feeling 100% satisfied.
Additionally I would like to mention that while on the roof of my home his team spotted an issue that needed to be addressed and instead of emailing me about it a day later as a footnote on an invoice William and his team actually corrected the issue for me at no additional cost. I cannot tell you how impressed I have been with their service, I would recommend them for any job you need involving gutters and roofing, in fact I know who to call next year when I need my gutters cleaned.
"