" The branch manager of this bank is completely useless and inept. Customer service at this branch is completely absent. It is no wonder customers are leaving Wells Fargo by the thousands. I would not even leave one star except the website will not let you post without it. "
01 December 2023
Anynomous
" DO NOT GO TO THIS WELLS FARGO. Within the past three weeks I have been overdrafted three times for things that were not my fault. After the most recent incident and being tired of waiting on the 1800 line I decided to go inside this particular Wells Fargo. I was trying to explain my issue and the bank teller was extremely rude, I was getting a little frustrated because it seemed like she was not hearing anything I was saying. As I was asking questions she proceeded to tell me I needed to "take a breather and calm down" who says that to a costumer who is obviously simply confused and just has questions?? Well then she proceeded to tell me that I in fact had seemed to have problems with over drafting in the past and that she could not help me with that (proving she hadnt been listening). I began to tear up from frustration and her lack of willingness to help and then she proceeded to tell me "If you do not understand what I am saying to you then maybe you should just call the 1800 number." Needless to say I left humiliated and will never return. She was so unbelievably rude, but I did "take her advice" and called the 1800 number and talked to the most pleasant person who resolved the problem and answered all of my questions. Not to mention every other teller in there witness her unwillingness to help and decided to just simply stare stupefied and not try and help. "
30 December 2022
Anynomous
" Really bad customer service! The employees don't recognize customers. We walked in, waited for almost 20 minutes, and walked out without hearing any greeting from any of them. We would not go back to this branch. 6/13/11. "
Anynomous
" The branch manager of this bank is completely useless and inept. Customer service at this branch is completely absent. It is no wonder customers are leaving Wells Fargo by the thousands. I would not even leave one star except the website will not let you post without it. "
01 December 2023Anynomous
" DO NOT GO TO THIS WELLS FARGO. Within the past three weeks I have been overdrafted three times for things that were not my fault. After the most recent incident and being tired of waiting on the 1800 line I decided to go inside this particular Wells Fargo. I was trying to explain my issue and the bank teller was extremely rude, I was getting a little frustrated because it seemed like she was not hearing anything I was saying. As I was asking questions she proceeded to tell me I needed to "take a breather and calm down" who says that to a costumer who is obviously simply confused and just has questions?? Well then she proceeded to tell me that I in fact had seemed to have problems with over drafting in the past and that she could not help me with that (proving she hadnt been listening). I began to tear up from frustration and her lack of willingness to help and then she proceeded to tell me "If you do not understand what I am saying to you then maybe you should just call the 1800 number." Needless to say I left humiliated and will never return. She was so unbelievably rude, but I did "take her advice" and called the 1800 number and talked to the most pleasant person who resolved the problem and answered all of my questions. Not to mention every other teller in there witness her unwillingness to help and decided to just simply stare stupefied and not try and help. "
30 December 2022Anynomous
" Really bad customer service! The employees don't recognize customers. We walked in, waited for almost 20 minutes, and walked out without hearing any greeting from any of them. We would not go back to this branch. 6/13/11. "
12 June 2023