" Food's fine, but the drive-through service was extraordinarily slow. "
03 December 2023
Anynomous
" Had a bad experience here about 3 months ago and today was the final straw. The prior one ~ ordered a regular shake with a coupon. The tall red haired guy made it while the new woman took the money. However, the guy was not just clueless but rude. He made the wrong size, made a large. The woman and I told him he was supposed to make regular. He starts trying to tell us wrong and tries to make me pay for a large, I tell him 'no way' I want to use my coupon. So he basically goes into caddyshack mode, no large for you, and goes over to the sink and pours it down the drain. Yeah. Top notch customer service. Then today, I had a coupon for 5 classic roast beef for $5. I was amazed when I saw it in the flyer because this is a deal from like 20 years ago. And sure enough, it's too good to be true at this store. I spent 5 minutes in the drive-thru trying to yell it into the intercom. I guess they couldn't believe it or couldn't find it. The manager finally comes out to my car and I hand it to him to read, he's like "oh we're not taking this, no way". I try to patch up his professionalism pot holes, "So you're not a participating restaurant??" He just nods. I go over to Marion, booyah! They took it no problems. And they said they've seen that coupon all week and haven't heard of any other stores refusing it. Yep. I'm headed over to their google map listing to give a 5-star right after this one. "
07 November 2023
Anynomous
" Breakfast was okay. The biggest issue was we walked in and told the woman at the counter we were ready to order and she said she's not on the clock. But she continued to stand at the register. If you're not on the clock go somewhere else.. but then it still took a little bit to get our order taken. "
Anynomous
" Food's fine, but the drive-through service was extraordinarily slow. "
03 December 2023Anynomous
" Had a bad experience here about 3 months ago and today was the final straw. The prior one ~ ordered a regular shake with a coupon. The tall red haired guy made it while the new woman took the money. However, the guy was not just clueless but rude. He made the wrong size, made a large. The woman and I told him he was supposed to make regular. He starts trying to tell us wrong and tries to make me pay for a large, I tell him 'no way' I want to use my coupon. So he basically goes into caddyshack mode, no large for you, and goes over to the sink and pours it down the drain. Yeah. Top notch customer service. Then today, I had a coupon for 5 classic roast beef for $5. I was amazed when I saw it in the flyer because this is a deal from like 20 years ago. And sure enough, it's too good to be true at this store. I spent 5 minutes in the drive-thru trying to yell it into the intercom. I guess they couldn't believe it or couldn't find it. The manager finally comes out to my car and I hand it to him to read, he's like "oh we're not taking this, no way". I try to patch up his professionalism pot holes, "So you're not a participating restaurant??" He just nods. I go over to Marion, booyah! They took it no problems. And they said they've seen that coupon all week and haven't heard of any other stores refusing it. Yep. I'm headed over to their google map listing to give a 5-star right after this one. "
07 November 2023Anynomous
" Breakfast was okay. The biggest issue was we walked in and told the woman at the counter we were ready to order and she said she's not on the clock. But she continued to stand at the register. If you're not on the clock go somewhere else.. but then it still took a little bit to get our order taken. "
30 July 2023