" I have received and purchased a plentiful of arrangements from this florist and each one tops the previous! From funeral arrangements, to birthday bouquets, each are unique and beautiful! Her original pieces are by far my favorite and always blow me away! This local florist will always be a go - to for me! "
05 September 2023
Anynomous
" If I could give zero stars I would-- I ordered an arrangement with 1-800-Flowers who contracted with Columbia Florist to design and deliver the arrangement. Not only were the wrong flowers delivered, but I could have put together a prettier arrangement myself from Walmart flowers for a quarter of the cost. I called 1-800-Flowers to let them know the flowers delivered weren't what I ordered and they credited the purchase and were very apologetic for the error. Then, the next day, Columbia Florist called the recipient at work and told her the flowers had to returned and let her know they'd be stopping by to claim them. When the recipient, unaware that there was even an issue with the flowers, called me, I immediately placed a call to the florist. They admitted that they had made an error and delivered the wrong flowers, but were persistent that they had to claim them-- 2 day old flowers that were sent as a gift to someone. I explained to Columbia Florist that they should have called me, not the recipient and that it was in really bad taste that they handled things the way they did. The florist was rude, spoke over me, raised her voice and still insisted that she needed the flowers back or I had to pay another $49.99 plus a $10.00 delivery fee in order for the recipient to keep them. Seeing as how I did business with 1-800-Flowers, not the florist directly, I feel that's an issue the florist should have directed to 1-800-Flowers. Reaching out to a recipient is unacceptable and bad business. I'm incredibly unhappy with Columbia Flowers and although I didn't do direct business with them, I definitely won't do business with them in the future. "
Anynomous
" I have received and purchased a plentiful of arrangements from this florist and each one tops the previous! From funeral arrangements, to birthday bouquets, each are unique and beautiful! Her original pieces are by far my favorite and always blow me away! This local florist will always be a go - to for me! "
05 September 2023Anynomous
" If I could give zero stars I would-- I ordered an arrangement with 1-800-Flowers who contracted with Columbia Florist to design and deliver the arrangement. Not only were the wrong flowers delivered, but I could have put together a prettier arrangement myself from Walmart flowers for a quarter of the cost. I called 1-800-Flowers to let them know the flowers delivered weren't what I ordered and they credited the purchase and were very apologetic for the error. Then, the next day, Columbia Florist called the recipient at work and told her the flowers had to returned and let her know they'd be stopping by to claim them. When the recipient, unaware that there was even an issue with the flowers, called me, I immediately placed a call to the florist. They admitted that they had made an error and delivered the wrong flowers, but were persistent that they had to claim them-- 2 day old flowers that were sent as a gift to someone. I explained to Columbia Florist that they should have called me, not the recipient and that it was in really bad taste that they handled things the way they did. The florist was rude, spoke over me, raised her voice and still insisted that she needed the flowers back or I had to pay another $49.99 plus a $10.00 delivery fee in order for the recipient to keep them. Seeing as how I did business with 1-800-Flowers, not the florist directly, I feel that's an issue the florist should have directed to 1-800-Flowers. Reaching out to a recipient is unacceptable and bad business. I'm incredibly unhappy with Columbia Flowers and although I didn't do direct business with them, I definitely won't do business with them in the future. "
05 October 2023