" A PLUS IN MY BOOK, very trustworthy, definitely an old school shop, not a bad thing at all just through
Was there again today 6/2/22 for an emergency and Tom Sr. Helped me he's such a good dude 😎 thanks Tom!
Highly recommended "
03 June 2023
Anynomous
" Father and son run business. Father is the brains of the operation, the son is the Braun!
Good quality repairs, sometimes slow but thats sourcing and shipping of parts that takes a while with ups, FedEx etc. Took my newer Cadillac cts for breaks and rotors and was very inexpensive. I believe the shop rate is $60 or $70 an hour. I can handle that ! Thanks Mr Barnes sr and Jr "
21 May 2023
Anynomous
" We brought our vehicle to be inspected here on the 28th of April which was a Tuesday. The garage called us back to let us know what all was going to need to be done to the vehicle and told us it was going to cost a certain amount and would be completed by the end of the week. Come Friday we still hadn’t heard anything back and figured they hadn’t finished yet or just didn’t get around to calling us back. Come Monday, my husband called to ask what was going on with our vehicle and they STILL had not even started working on the car (that was supposed to be completed the previous week.) After ANOTHER week of waiting for a phone call, we AGAIN called them on Friday now (11 days after dropping our vehicle off) for them to tell us it was ready… no one bothered to contact us or let us know the vehicle was ready. They then proceeded to tell us the cost was now $200 MORE than they initially stated. Cleary, we were a bit irritated at this point and curious as to why we were not contacted and made aware that this was now going to be an additional $200. My husband called them back to ask why the cost was significantly higher than we were told and what all had to be done for it to increase to that extent and their “professional” answer to this UNDERSTANDABLE question was, “well, we can charge you MORE if you’d like.”
Absolutely ZERO customer service, ZERO professionalism and we will NOT be returning. We will also make sure it is known to friends and family that the quality of professionalism at this business is close to none. In no way, shape or form was my husband ever RUDE or LOUD with any of the gentleman in the office on the phone and I am highly disappointed a business in our town treats their customers in this fashion. "
Anynomous
" A PLUS IN MY BOOK, very trustworthy, definitely an old school shop, not a bad thing at all just through
03 June 2023Was there again today 6/2/22 for an emergency and Tom Sr. Helped me he's such a good dude 😎 thanks Tom!
Highly recommended "
Anynomous
" Father and son run business. Father is the brains of the operation, the son is the Braun!
21 May 2023Good quality repairs, sometimes slow but thats sourcing and shipping of parts that takes a while with ups, FedEx etc. Took my newer Cadillac cts for breaks and rotors and was very inexpensive. I believe the shop rate is $60 or $70 an hour. I can handle that ! Thanks Mr Barnes sr and Jr "
Anynomous
" We brought our vehicle to be inspected here on the 28th of April which was a Tuesday. The garage called us back to let us know what all was going to need to be done to the vehicle and told us it was going to cost a certain amount and would be completed by the end of the week. Come Friday we still hadn’t heard anything back and figured they hadn’t finished yet or just didn’t get around to calling us back. Come Monday, my husband called to ask what was going on with our vehicle and they STILL had not even started working on the car (that was supposed to be completed the previous week.) After ANOTHER week of waiting for a phone call, we AGAIN called them on Friday now (11 days after dropping our vehicle off) for them to tell us it was ready… no one bothered to contact us or let us know the vehicle was ready. They then proceeded to tell us the cost was now $200 MORE than they initially stated. Cleary, we were a bit irritated at this point and curious as to why we were not contacted and made aware that this was now going to be an additional $200. My husband called them back to ask why the cost was significantly higher than we were told and what all had to be done for it to increase to that extent and their “professional” answer to this UNDERSTANDABLE question was, “well, we can charge you MORE if you’d like.”
08 May 2023Absolutely ZERO customer service, ZERO professionalism and we will NOT be returning. We will also make sure it is known to friends and family that the quality of professionalism at this business is close to none. In no way, shape or form was my husband ever RUDE or LOUD with any of the gentleman in the office on the phone and I am highly disappointed a business in our town treats their customers in this fashion. "