" Good Furniture but way too pricey for me there's other furniture stores I go to a get just as nice furniture for a lot less. "
11 November 2017
Anynomous
" Recently purchased a new home and was super excited to come to badcock because I love their furniture. the store opens at 1 o'clock on sundays and (with doors unlocked) I began to walk in at 12:59 some lady screamed from the back of the store that I needed to wait outside until 1. The way she addressed me was got me by surprise. Very rude and all because of 1 minute. I would have had no problem waiting but for further reference IF YOUR NOT OPEN. DO NOT HAVE YOUR DOORS UNLOCKED. And that one minute difference caused you a lost sale. Thanks for nothing badcock. "
02 October 2017
Anynomous
" They are very snooty and racist in there. Used to be an employee and was let go for theft "another" employee took part in. Had zero to do with the incident. Store owner didn't even be honest with reason for firing. Said he "couldn't afford me anymore" they also draw on furniture with permanent markers just to make a sale. If it's not brand new DONT GET IT. "
08 August 2017
Anynomous
" The staff was very friendly and helpful Mary was wonderful. I would have gave five stars but one of the guys that came out to bring my furniture complained the whole time and he told me that he accepts tips as soon a he came trough my door, but other than that I love Badcock. "
06 July 2017
Anynomous
" Walk around store 15 minutes without being greeted finally walked pass the salesperson to leave he just stood there looking at us still not even saying hello or anything very poor customer service "
10 June 2017
Anynomous
" They were very helpful with questions we had and they left us alone to look around and between ourselves. We got a couch it messes up and with in 2 weeks it was replaced with a brand new one. never had a problem with them "
06 March 2017
Anynomous
" The delivery guys broke a drawer in the dresser that was delivered, along with putting holes in my new drywall. I fixed the drywall myself but its been 2 months now and I still dont have a replacement dresser drawer that thier employees damaged. This is unacceptable for any company. "
09 September 2016
Anynomous
" Worst customer service ever! Ashley the suppose to be account manager was incompetent, and could not tell me how much my payments was before i added additional items on my account, could not tell me when my payments changed. Would not listen to the customer at all kept hanging up the phone and screaming. Never experienced such bad customer service. Spoke with manager he didnt care this store is a franchise not corporate and is horrible since they became a franchise. Will loose many clients due to lack of respect for their clients. Haverty's will keep my business I refuse to spend another penny with Badcock $15,000.... later they loose plenty of customers. "
21 November 2015
Anynomous
" In a span of 2 months...i finally got my beds fixed. They always gave me the run around and came out a few times to fix them. Every time they came, they were missing parts. They are very unprofessional and unorganized. I will NEVER do business with them again. "
Anynomous
" Refuse to fix things but still want payment. "
15 December 2017Anynomous
" Good Furniture but way too pricey for me there's other furniture stores I go to a get just as nice furniture for a lot less. "
11 November 2017Anynomous
" Recently purchased a new home and was super excited to come to badcock because I love their furniture. the store opens at 1 o'clock on sundays and (with doors unlocked) I began to walk in at 12:59 some lady screamed from the back of the store that I needed to wait outside until 1. The way she addressed me was got me by surprise. Very rude and all because of 1 minute. I would have had no problem waiting but for further reference IF YOUR NOT OPEN. DO NOT HAVE YOUR DOORS UNLOCKED. And that one minute difference caused you a lost sale. Thanks for nothing badcock. "
02 October 2017Anynomous
" They are very snooty and racist in there. Used to be an employee and was let go for theft "another" employee took part in. Had zero to do with the incident. Store owner didn't even be honest with reason for firing. Said he "couldn't afford me anymore" they also draw on furniture with permanent markers just to make a sale. If it's not brand new DONT GET IT. "
08 August 2017Anynomous
" The staff was very friendly and helpful Mary was wonderful. I would have gave five stars but one of the guys that came out to bring my furniture complained the whole time and he told me that he accepts tips as soon a he came trough my door, but other than that I love Badcock. "
06 July 2017Anynomous
" Walk around store 15 minutes without being greeted finally walked pass the salesperson to leave he just stood there looking at us still not even saying hello or anything very poor customer service "
10 June 2017Anynomous
" They were very helpful with questions we had and they left us alone to look around and between ourselves. We got a couch it messes up and with in 2 weeks it was replaced with a brand new one. never had a problem with them "
06 March 2017Anynomous
" The delivery guys broke a drawer in the dresser that was delivered, along with putting holes in my new drywall. I fixed the drywall myself but its been 2 months now and I still dont have a replacement dresser drawer that thier employees damaged. This is unacceptable for any company. "
09 September 2016Anynomous
" Worst customer service ever! Ashley the suppose to be account manager was incompetent, and could not tell me how much my payments was before i added additional items on my account, could not tell me when my payments changed. Would not listen to the customer at all kept hanging up the phone and screaming. Never experienced such bad customer service. Spoke with manager he didnt care this store is a franchise not corporate and is horrible since they became a franchise. Will loose many clients due to lack of respect for their clients. Haverty's will keep my business I refuse to spend another penny with Badcock $15,000.... later they loose plenty of customers. "
21 November 2015Anynomous
" In a span of 2 months...i finally got my beds fixed. They always gave me the run around and came out a few times to fix them. Every time they came, they were missing parts. They are very unprofessional and unorganized. I will NEVER do business with them again. "
22 August 2015