" Very poor customer service skills .. bad service.. bad communication.. avoid ordering from this place at all cost it’s not worth the money or your time "
01 December 2023
Anynomous
" I placed an order at 4:30ish pm for delivery and got an email acme text saying my order would be delivered at 5:16. I get a text at 5 pm sing the dasher had picked up my order and was on the way. 4 minutes later I get another text saying the order was hand delivered to me at my house. I called the dasher, who said "I don't speak English, only turkey" and hands up on me. I text him, but no response. I call the restaurant. The manager, Joe, tells me my order was not picked up and it was still sitting there waiting on the dasher. He gives me the number to call and talk to doordash. I call and they say there's nothing they can do cause I've already received my meal, even though I explained I haven't received anything, the dasher lied, and even gattis has confirmed my food was still sitting there. Doordash refused to give me a refund, said a manager would be right with me, and then hung up on me. I called Gattis back and talked to Joe. He made a new order for me, refunded my money, and called doordash himself to tell them they were wrong. Joe really went above and beyond to make things right. The food was great. The service is amazing. Joe really saved the day. Thank you gattis, and thank you Joe! "
06 November 2023
Anynomous
" I love Gatti’s. I’m a frequent customer. I happened to be in S Austin so ordered from this location. Staff is friendly. I order a pan Sampler. I was very disappointed by how sparsely topped this pizza was. The sampler at every other Gatti’s I’ve ordered from is loaded but not the Wm Cannon location. Also, the pan crust that I paid extra for was not sufficiently proofed so it was pretty flat and dense instead of thick and airy. Disappointing. "
08 October 2023
Anynomous
" A quick stop in Austin, meant a pizza to go since we have no Mr Gatti’s in Corpus Christi. It did not disappoint!! Nothing beats a freshly baked hamburger pizza 🍕 and delicious cheese sticks!! Thank you for doing it right every time!! "
11 September 2023
Anynomous
" Mr. Joe and his team are amazing ! Everybody was super friendly. I got my pizza on time . And the pizza was cooked perfect & it was delicious!
Anynomous
" Very poor customer service skills .. bad service.. bad communication.. avoid ordering from this place at all cost it’s not worth the money or your time "
01 December 2023Anynomous
" I placed an order at 4:30ish pm for delivery and got an email acme text saying my order would be delivered at 5:16. I get a text at 5 pm sing the dasher had picked up my order and was on the way. 4 minutes later I get another text saying the order was hand delivered to me at my house. I called the dasher, who said "I don't speak English, only turkey" and hands up on me. I text him, but no response. I call the restaurant. The manager, Joe, tells me my order was not picked up and it was still sitting there waiting on the dasher. He gives me the number to call and talk to doordash. I call and they say there's nothing they can do cause I've already received my meal, even though I explained I haven't received anything, the dasher lied, and even gattis has confirmed my food was still sitting there. Doordash refused to give me a refund, said a manager would be right with me, and then hung up on me. I called Gattis back and talked to Joe. He made a new order for me, refunded my money, and called doordash himself to tell them they were wrong. Joe really went above and beyond to make things right. The food was great. The service is amazing. Joe really saved the day. Thank you gattis, and thank you Joe! "
06 November 2023Anynomous
" I love Gatti’s. I’m a frequent customer. I happened to be in S Austin so ordered from this location. Staff is friendly. I order a pan Sampler. I was very disappointed by how sparsely topped this pizza was. The sampler at every other Gatti’s I’ve ordered from is loaded but not the Wm Cannon location. Also, the pan crust that I paid extra for was not sufficiently proofed so it was pretty flat and dense instead of thick and airy. Disappointing. "
08 October 2023Anynomous
" A quick stop in Austin, meant a pizza to go since we have no Mr Gatti’s in Corpus Christi. It did not disappoint!! Nothing beats a freshly baked hamburger pizza 🍕 and delicious cheese sticks!! Thank you for doing it right every time!! "
11 September 2023Anynomous
" Mr. Joe and his team are amazing ! Everybody was super friendly. I got my pizza on time . And the pizza was cooked perfect & it was delicious!
16 February 2022Their new location is so nice & clean!!
10 out of 10 recommend ! "