" Allen Plumbing is the very best and only plumbing service to call. The team is hard working, thorough, fast, and efficient. Their completed work far exceeded my expectations upon replacing my sewer line. I received many estimates for the work, but only Allen Plumbing was reasonable and realistic. Thank you for a difficult job done well. "
02 August 2023
Anynomous
" A little under a week ago I was set to be moving into a house I recently purchased and have been working to remodel. Part of the remodel entailed replacing the hot water tank- which surprise- began to leak. Unfortunately it was not as easy as replacing the hoses due to the fact that the pipes were soldered together. SO..... I called Allen's Plumbing (who I have also used at my place of business).
They were quick to answer their phone and were finishing up at a job in the area, he was able to squeeze me in before going to his last job of the day. Not only was it a fair price, but he went above and beyond with customer service. I was unable to stay and asked him if he would lock the door on his way out- he not only soldered on a new pipe, but replaced the second pipe, put on our earth quack straps, and fixed my dishwasher valve. He sent me a picture before he left and wished me the best of luck with the rest of the remodel.
Allen's plumbing was reliable and affordable, and I would highly recommend them. "
31 March 2023
Anynomous
" Recently I had a sewer line break. Thankfully I called Shawn and he was able to get there right away. They were able to diagnose the problem and make sure everything was working. I scheduled with him to come back asap with his backhoe and he replaced the entire sewer line and even the floor drain in the basement. A great job, updated result and at a reasonable price. "
09 December 2023
Anynomous
" In the past, I used CPI for my plumbing needs. Every time I used them they would always bump me off to another day and when they showed up I would get charged a ridiculous amount for their service. I've always thought that this was the standard in the plumbing industry.
A friend referred Shawn who gave me same day service at a great price! He was polite, professional and clean when working in my house. "
09 December 2023
Anynomous
" Unfortunately I can't echo the good experience of others. I called Allen Plumbing for a leaking shower. He scheduled me for a two hour window the next afternoon. He showed up 3.5 hours after the end of the two hour window (he called once to let me know he'd be 2 hours late, but then showed up even later). He then said he could try a quick fix that might not fix the problem and might end up breaking my drain line, and if it did break he wouldn't take responsibility for it.
I told him I'd need to think about it and I'd reschedule for another day when he wasn't late and trying to get home. He then got very defensive and started telling me how no one would give me a better price and listing off all the other plumbers I should call for outlandish quotes.
It may have just been a bad day for him, but if that's the case he should have just rescheduled for a day he could give me his usual level of service. I'll be taking his advice and trying another plumber.
EDIT: After seeing this review the owner of the business called me up. Not to apologize for the experience and try and make things right, but to berate me for giving him a negative review and try to get me to remove it. I think that says it all. "
Anynomous
" Allen Plumbing is the very best and only plumbing service to call. The team is hard working, thorough, fast, and efficient. Their completed work far exceeded my expectations upon replacing my sewer line. I received many estimates for the work, but only Allen Plumbing was reasonable and realistic. Thank you for a difficult job done well. "
02 August 2023Anynomous
" A little under a week ago I was set to be moving into a house I recently purchased and have been working to remodel. Part of the remodel entailed replacing the hot water tank- which surprise- began to leak. Unfortunately it was not as easy as replacing the hoses due to the fact that the pipes were soldered together. SO..... I called Allen's Plumbing (who I have also used at my place of business).
31 March 2023They were quick to answer their phone and were finishing up at a job in the area, he was able to squeeze me in before going to his last job of the day. Not only was it a fair price, but he went above and beyond with customer service. I was unable to stay and asked him if he would lock the door on his way out- he not only soldered on a new pipe, but replaced the second pipe, put on our earth quack straps, and fixed my dishwasher valve. He sent me a picture before he left and wished me the best of luck with the rest of the remodel.
Allen's plumbing was reliable and affordable, and I would highly recommend them. "
Anynomous
" Recently I had a sewer line break. Thankfully I called Shawn and he was able to get there right away. They were able to diagnose the problem and make sure everything was working. I scheduled with him to come back asap with his backhoe and he replaced the entire sewer line and even the floor drain in the basement. A great job, updated result and at a reasonable price. "
09 December 2023Anynomous
" In the past, I used CPI for my plumbing needs. Every time I used them they would always bump me off to another day and when they showed up I would get charged a ridiculous amount for their service. I've always thought that this was the standard in the plumbing industry.
09 December 2023A friend referred Shawn who gave me same day service at a great price! He was polite, professional and clean when working in my house. "
Anynomous
" Unfortunately I can't echo the good experience of others. I called Allen Plumbing for a leaking shower. He scheduled me for a two hour window the next afternoon. He showed up 3.5 hours after the end of the two hour window (he called once to let me know he'd be 2 hours late, but then showed up even later). He then said he could try a quick fix that might not fix the problem and might end up breaking my drain line, and if it did break he wouldn't take responsibility for it.
06 December 2023I told him I'd need to think about it and I'd reschedule for another day when he wasn't late and trying to get home. He then got very defensive and started telling me how no one would give me a better price and listing off all the other plumbers I should call for outlandish quotes.
It may have just been a bad day for him, but if that's the case he should have just rescheduled for a day he could give me his usual level of service. I'll be taking his advice and trying another plumber.
EDIT: After seeing this review the owner of the business called me up. Not to apologize for the experience and try and make things right, but to berate me for giving him a negative review and try to get me to remove it. I think that says it all. "