" Ryann was great. Friendly from the moment I walked in, and suggested some great products. Appreciate great service ! 😎 "
18 November 2023
Anynomous
" The bud tenders are quick to show you a selection of your preferred item on a tray making it real easy to get what your looking for fast! Great selection and great prices! I Will keep driving from auburn more often! "
23 August 2023
Anynomous
" I used to really love this place, but the female security guard really put a bad taste in my mouth recently, and now I just have negative feelings going back.
Over the last few months, their purchasing policies have changed repeatedly. I normally buy infused joints, I used to be able to order 28, then it was 7. I used to be able to shop at each location multiple times, then you could only shop each location once per day, and then most recently they switched it to only shopping one store out of the entire network per day.
Fine, if they had been polite in explaining this I would’ve understood because I know they’re just trying to stay out of trouble. But the previous time I was there, the store staff *specifically* told me I could come back multiple times and just ask for a “guest check out“ and it wasn’t a problem (probably before the latest policy change, but that was the last I had been told).
However, when I went in there the latest time and asked to do that, the lady security guard literally got super mean, raised her voice super loud in front of everyone, hands on hips just saying over and over that they weren’t going to serve me and I needed to leave, and really embarrassed me. Instead of just being polite and calm and explaining that the policy had changed, she treated me like a crack addict that was there to rob the store, even though I kind of had tears in my eyes from embarrassment and was just confused cause I was following the guidelines the staff had previously given me, and was trying to get her to just calm down and understand why I was confused, rather than treating me like a meth head or a scammer in front of the whole store.
I was a regular customer, I always tip well, I’m always friendly and never cause trouble or give drama, and never go in with a bad attitude.
But after her little power trip and embarrassing me unnecessarily when I was literally just doing what her staff had previously told me to do, I am honestly insecure and feel too embarrassed to go back.
It just makes me sad that this used to be my favorite store, and now it just resurfaces feelings of being embarrassed and ashamed whenever I drive by. :’( "
Anynomous
" Ryann was great. Friendly from the moment I walked in, and suggested some great products. Appreciate great service ! 😎 "
18 November 2023Anynomous
" The bud tenders are quick to show you a selection of your preferred item on a tray making it real easy to get what your looking for fast! Great selection and great prices! I Will keep driving from auburn more often! "
23 August 2023Anynomous
" I used to really love this place, but the female security guard really put a bad taste in my mouth recently, and now I just have negative feelings going back.
03 August 2023Over the last few months, their purchasing policies have changed repeatedly. I normally buy infused joints, I used to be able to order 28, then it was 7. I used to be able to shop at each location multiple times, then you could only shop each location once per day, and then most recently they switched it to only shopping one store out of the entire network per day.
Fine, if they had been polite in explaining this I would’ve understood because I know they’re just trying to stay out of trouble. But the previous time I was there, the store staff *specifically* told me I could come back multiple times and just ask for a “guest check out“ and it wasn’t a problem (probably before the latest policy change, but that was the last I had been told).
However, when I went in there the latest time and asked to do that, the lady security guard literally got super mean, raised her voice super loud in front of everyone, hands on hips just saying over and over that they weren’t going to serve me and I needed to leave, and really embarrassed me. Instead of just being polite and calm and explaining that the policy had changed, she treated me like a crack addict that was there to rob the store, even though I kind of had tears in my eyes from embarrassment and was just confused cause I was following the guidelines the staff had previously given me, and was trying to get her to just calm down and understand why I was confused, rather than treating me like a meth head or a scammer in front of the whole store.
I was a regular customer, I always tip well, I’m always friendly and never cause trouble or give drama, and never go in with a bad attitude.
But after her little power trip and embarrassing me unnecessarily when I was literally just doing what her staff had previously told me to do, I am honestly insecure and feel too embarrassed to go back.
It just makes me sad that this used to be my favorite store, and now it just resurfaces feelings of being embarrassed and ashamed whenever I drive by. :’( "