" I bought a new car. I stopped in for a fluid check. These guys are awesome. This is where I do my regular oil changes. they did a complete fluid check with no charge "
30 November 2023
Anynomous
" I have a 1/2 hour for lunch, I got in, oil changed, windshield wipers changed, fluids topped off, not sold anything I didn't need, they are fun, personable, honest and reasonable and I would recommend them wholeheartedly. There are other places that may be cheaper but the efficiency, honesty and personalities keep me coming back. Love this place. "
13 October 2023
Anynomous
" Went in to have a synthetic oil change done on my Tahoe today. I lost the reminder sticker and figured I was due. They did my last oil change and told me I had 3,000 miles left before it was due, being synthetic, and recommended I wait until then! I said I'd wait and they offered to vacuum out my rig, since I was already there! This is a shop looking to keep customers for the long haul. Much appreciated and respected! "
22 June 2023
Anynomous
" Great fast service at a pair price. They are very honest and straightforward. "
09 May 2023
Anynomous
" I've been coming to the Factoria Formula One for years, and have never had any reason to complain, until now. I know that their business model is to try and find ways to bring in extra income by finding things other than the simple oil change that you come in for. this is how all of the quick oil change operations make their money. everything from 'flushing out' your air filter, (they take it out of your car and bring it in and show it to you", to inquiring on having a coolant flush, ( at twice the normal cost) , to selling you wiper blades.
I can appreciate the convenience of getting needed things done, and in the past I've taken them up on a few of their recommendations, and, to their credit, they are not pushy.
However, today, after declining the $99 coolant flush, he came back a bit later asking did I want my battery cleaned off, as there was some corrosion on the leads. ok, I think, that is taking a brush and brushing off the white dust. how nice of them to offer a small but appreciated service.
So, when I check out, I see that I have been charged $10 dollars for what may have taken one minute of time. I complain and say that they need to, as a policy, inform customers of the amount they will be charged for a service. he had said nothing, so I naively assumed it was free.
the attendents met my complaints with very sour faces and would not budge on the charge, not would they look up in their system the coupon that is sent to my address, (the one I had forgotten to bring with me today) and give me the $5 credit.
they are all about money, to be honest. some guys nice, some not so. but remember to ASK HOW MUCH ANYTHING THEY OFFER TO DO WILL COST YOU. ASK FIRST! "
16 December 2023
Anynomous
" Someone from Google are formula one needs to remove that link it has a virus! DO NOT CLICK ON THE LINK, IT HAS A VIRUS LINK TO IT!!! The link I am talking about is the one when you see their info on Google Maps! "
Anynomous
" I bought a new car. I stopped in for a fluid check. These guys are awesome. This is where I do my regular oil changes. they did a complete fluid check with no charge "
30 November 2023Anynomous
" I have a 1/2 hour for lunch, I got in, oil changed, windshield wipers changed, fluids topped off, not sold anything I didn't need, they are fun, personable, honest and reasonable and I would recommend them wholeheartedly. There are other places that may be cheaper but the efficiency, honesty and personalities keep me coming back. Love this place. "
13 October 2023Anynomous
" Went in to have a synthetic oil change done on my Tahoe today. I lost the reminder sticker and figured I was due. They did my last oil change and told me I had 3,000 miles left before it was due, being synthetic, and recommended I wait until then! I said I'd wait and they offered to vacuum out my rig, since I was already there! This is a shop looking to keep customers for the long haul. Much appreciated and respected! "
22 June 2023Anynomous
" Great fast service at a pair price. They are very honest and straightforward. "
09 May 2023Anynomous
" I've been coming to the Factoria Formula One for years, and have never had any reason to complain, until now. I know that their business model is to try and find ways to bring in extra income by finding things other than the simple oil change that you come in for. this is how all of the quick oil change operations make their money. everything from 'flushing out' your air filter, (they take it out of your car and bring it in and show it to you", to inquiring on having a coolant flush, ( at twice the normal cost) , to selling you wiper blades.
16 December 2023I can appreciate the convenience of getting needed things done, and in the past I've taken them up on a few of their recommendations, and, to their credit, they are not pushy.
However, today, after declining the $99 coolant flush, he came back a bit later asking did I want my battery cleaned off, as there was some corrosion on the leads. ok, I think, that is taking a brush and brushing off the white dust. how nice of them to offer a small but appreciated service.
So, when I check out, I see that I have been charged $10 dollars for what may have taken one minute of time. I complain and say that they need to, as a policy, inform customers of the amount they will be charged for a service. he had said nothing, so I naively assumed it was free.
the attendents met my complaints with very sour faces and would not budge on the charge, not would they look up in their system the coupon that is sent to my address, (the one I had forgotten to bring with me today) and give me the $5 credit.
they are all about money, to be honest. some guys nice, some not so. but remember to ASK HOW MUCH ANYTHING THEY OFFER TO DO WILL COST YOU. ASK FIRST! "
Anynomous
" Someone from Google are formula one needs to remove that link it has a virus! DO NOT CLICK ON THE LINK, IT HAS A VIRUS LINK TO IT!!! The link I am talking about is the one when you see their info on Google Maps! "
06 July 2023