Malampa Province includes the islands of Malekula, Ambrym and Paama. Malampa.travel Call Centre was established in June 2011 through an initiative by the Malampa Office of the Department of Tourism in partnership with the Australian funded TVET (Technical Vocational and Educational Training) program. TVET provided funding to assist in the ongoing training and coaching of Ni-Van owned tourism businesses by TVET consultants and local staff.

Malampa.travel Call Centres first booking was received on July 2011 shortly after Malampa.travel was launched during Vanuatu’s annual tourism trade show (Tok tok Vanuatu) on 25th August 2011 in Port Vila. At the same time Mr Bill Dobbie, the New Zealand High Commissioner had presented a start-up funding agreement from the New Zealand Government, for which we are extremely grateful.

We are based on Malekula and owned by the Malampa Island Bungalows and Tourism Association (MIBTA). We exist to help Ni-Vanuatu member tourism operators to promote their products and to take bookings on their behalf. No fees are charged to customers, who pay the same tariffs whether they book through us or direct with the operator. Because of the communication difficulties and local tourism businesses current inability to accept credit cards, the Call Centre can handle that on their behalf as well. All profits are returned to MIBTA for the development and marketing of the local tourism industry in Malampa Province (Malekula, Ambrym and Paama).