" As a Samoan living overseas for the past 30 years going back to Samoa and getting a rental car is not an easy task, there are more than 20 car rental business in Samoa, reading reviews online is a major tool in helping select the most reliable company. As my trip was short-notice and I haven’t been to Samoa for the last 6 years having to choose which company was going to provide a vehicle and also professionalism throughout staff, I decided to read reviews on multiple rental companies. Finally, I came across one of the most consistent and top reviews for Car Rentals in Samoa – Samoana Rental Cars – Thank God I decided to go with Samoana Rental Cars because it helped speed the process of me getting done what needs to get done.
I got to the Airport and my VISA card declined, to find out later that the Airport ATM has malfunctioned. I called back to my bank back home overseas confirming funds were available only there was broken communication between my VISA card and Airport ATM.
Two Samoana Representatives who were with me at the time ( as I was trying to cash out to pay for the rental) overheard the situation that I was in and agreed to give me the car with no money down, but after the paperwork I realized they were looking for a taxi to head to Apia, I offered to take them or at least half-way where we could find another ATM.
On the way we came across an ATM I paid 50% of the full price with a guaranteed word that I will pay the rest the following Monday, (was a Saturday I arrived) which I did.
The vehicle that was provided was a new vehicle probably a year old, in perfect working condition and well looked after.
The staff were very professional and helpful dealing with the customers making us their number one priority.
In return, I want to say Thank you to Samoana Rental Cars for looking after me for the two weeks I was in Samoa.
I highly recommend Samoana Rental Cars to anyone who is looking for a reliable, trustworthy and professional Car rental Company – in Samoa.
Fa’afetai lava, Taliaoa Anamani Vaotu’ua, Auckland, New Zealand. "
07 June 2023
Anynomous
" Great service from these guys, car delivered to our resort and all paperwork completed there and then. "
25 February 2023
Anynomous
" I always hire from Samoana when visiting back home, they never seem to dissapoint me. I love their friendly service, and being a repeated customer i would not go anywhere else. Maddy is always a help with my bookings and they are always fast at responding. Thank you Samoana, i miss the Hilux already that i hired :( lol "
19 November 2023
Anynomous
" Have always had excellent service with Samoana Rentals. Great rates and very affordable. Very reliable and always professional. Thank you to Madeline and team for the awesome service you always give to my family and I when we need to hire a car in Samoa. Totally recommend this company 😊😊😊 "
06 August 2023
Anynomous
" Samoana rentals have been awesome. Had a few issues with first car and they felt with it quickly. Got an awesome car that was safe for the family. "
13 July 2023
Anynomous
" samoana rental was great, make our trip to samoa very enjoyable. rented a car for 14 days and into our first week we had a air cond leak into the car, spoke to the uso and got an exchange vehicle right there and then, no problem no fuss, customer service was great from the emails all through dropping the car back. picking up and dropping the car was easy as they have a office inside the airport. thanks to the team at samoana rental will be using they're service in the near future. "
23 January 2023
Anynomous
" I spent four nights at this establishment and thoroughly enjoyed every moment along with my small family. The staff are friendly and the security officers onsite are helpful too! Conveniently located near the centre of town. I must mention, the end to end service experience from the time of the first email to the day I gave back the car keys was by far one of the best I received on a trip to Samoa. Thank you to the Management team for their warm welcome and helpfulness. Though the aircon was dripping in my room, the most important thing was that it worked. Would definitely recommend this place to anyone travelling with small families. See you again soon. "
29 August 2023
Anynomous
" THE STAFF WAS AWESOME! BUT THE QUALITY OF THEIR CARS WERENT! SUPPOSE TO RENT A SMALL SUV FOR 7DAYS BUT HAD TO CUT IT SHORT TO 3DAYS! WITHIN 3DAYS HAD TO CHANGE CARS 3x!!1st CAR WAS MAKING TREMENDOUS NOISE, RETURNED IT AFTER 3HOURS!! 2ND CAR SOUNDED LIKE THE FRONT WHEEL WANTED TO RUN OFF AND LASTLY THE MURANO TIRES WERE SO BALD IT POPPED!!
Tips: MAKE SURE YOU ASK TO DO A TEST DRIVE WITH WINDOWS DOWN!! AND GET A RENTAL THAT TAKES DIESEL!!! GO WITH AVIS!! "
Anynomous
" As a Samoan living overseas for the past 30 years going back to Samoa and getting a rental car is not an easy task, there are more than 20 car rental business in Samoa, reading reviews online is a major tool in helping select the most reliable company. As my trip was short-notice and I haven’t been to Samoa for the last 6 years having to choose which company was going to provide a vehicle and also professionalism throughout staff, I decided to read reviews on multiple rental companies. Finally, I came across one of the most consistent and top reviews for Car Rentals in Samoa – Samoana Rental Cars – Thank God I decided to go with Samoana Rental Cars because it helped speed the process of me getting done what needs to get done.
07 June 2023I got to the Airport and my VISA card declined, to find out later that the Airport ATM has malfunctioned. I called back to my bank back home overseas confirming funds were available only there was broken communication between my VISA card and Airport ATM.
Two Samoana Representatives who were with me at the time ( as I was trying to cash out to pay for the rental) overheard the situation that I was in and agreed to give me the car with no money down, but after the paperwork I realized they were looking for a taxi to head to Apia, I offered to take them or at least half-way where we could find another ATM.
On the way we came across an ATM I paid 50% of the full price with a guaranteed word that I will pay the rest the following Monday, (was a Saturday I arrived) which I did.
The vehicle that was provided was a new vehicle probably a year old, in perfect working condition and well looked after.
The staff were very professional and helpful dealing with the customers making us their number one priority.
In return, I want to say Thank you to Samoana Rental Cars for looking after me for the two weeks I was in Samoa.
I highly recommend Samoana Rental Cars to anyone who is looking for a reliable, trustworthy and professional Car rental Company – in Samoa.
Fa’afetai lava, Taliaoa Anamani Vaotu’ua, Auckland, New Zealand. "
Anynomous
" Great service from these guys, car delivered to our resort and all paperwork completed there and then. "
25 February 2023Anynomous
" I always hire from Samoana when visiting back home, they never seem to dissapoint me. I love their friendly service, and being a repeated customer i would not go anywhere else. Maddy is always a help with my bookings and they are always fast at responding. Thank you Samoana, i miss the Hilux already that i hired :( lol "
19 November 2023Anynomous
" Have always had excellent service with Samoana Rentals. Great rates and very affordable. Very reliable and always professional. Thank you to Madeline and team for the awesome service you always give to my family and I when we need to hire a car in Samoa. Totally recommend this company 😊😊😊 "
06 August 2023Anynomous
" Samoana rentals have been awesome. Had a few issues with first car and they felt with it quickly. Got an awesome car that was safe for the family. "
13 July 2023Anynomous
" samoana rental was great, make our trip to samoa very enjoyable. rented a car for 14 days and into our first week we had a air cond leak into the car, spoke to the uso and got an exchange vehicle right there and then, no problem no fuss, customer service was great from the emails all through dropping the car back. picking up and dropping the car was easy as they have a office inside the airport. thanks to the team at samoana rental will be using they're service in the near future. "
23 January 2023Anynomous
" I spent four nights at this establishment and thoroughly enjoyed every moment along with my small family. The staff are friendly and the security officers onsite are helpful too! Conveniently located near the centre of town. I must mention, the end to end service experience from the time of the first email to the day I gave back the car keys was by far one of the best I received on a trip to Samoa. Thank you to the Management team for their warm welcome and helpfulness. Though the aircon was dripping in my room, the most important thing was that it worked. Would definitely recommend this place to anyone travelling with small families. See you again soon. "
29 August 2023Anynomous
" THE STAFF WAS AWESOME! BUT THE QUALITY OF THEIR CARS WERENT! SUPPOSE TO RENT A SMALL SUV FOR 7DAYS BUT HAD TO CUT IT SHORT TO 3DAYS! WITHIN 3DAYS HAD TO CHANGE CARS 3x!!1st CAR WAS MAKING TREMENDOUS NOISE, RETURNED IT AFTER 3HOURS!! 2ND CAR SOUNDED LIKE THE FRONT WHEEL WANTED TO RUN OFF AND LASTLY THE MURANO TIRES WERE SO BALD IT POPPED!!
04 September 2023Tips: MAKE SURE YOU ASK TO DO A TEST DRIVE WITH WINDOWS DOWN!! AND GET A RENTAL THAT TAKES DIESEL!!! GO WITH AVIS!! "