" 11 Days Balkans Tour
Dishonest tour leader. The fact of what he told everyone in the pre-departure calls. He had nothing to share with us about Balkan’s related info, except his past negative n miserable tour leading experience .
CS office ignored my feedback about the discrepancy issue.
👎🏻 "
12 April 2023
Anynomous
" Travelled to Central Europe on 4th to 20th December 2017 with CS travel. I was skeptical at first after reading their reviews. But I still ended up booking with them after scouting and comparing with few agencies for months. It has to be a well planned one as I am bringing my 4 year old toddler along and mind you, its winter season. Guys, it turned out this was the best tour trip my wife and me had (our previous trip to Eastern Europe was great, but this Central Europe trip was even better) thanks to our tour leader, Mr. Desmond Cheok whom has so much experienced and hands on chap and he had made the whole trip so much enjoyable even it was raining some of the time. DC has a good foresight on everyday plan and he treats mind you a big group of 30 paxs with great care for every family. End of the day the whole big group of us was so happy with the trip. And for my wife and me, we swear will be back to CS in the near future again (we love ❤ Europe) for sure we would want DC to be the leader again. Thanks CS and especially to Desmond. Keep up the good work. Btw, the local guides we had were very professional and warmed they really chat a lot with infos and history too. :) Lets compliment those who deserved it. "
22 March 2023
Anynomous
" Very disappointed with the overall experience of the tour that CS travel recommended us with. "
25 December 2023
Anynomous
" Just did 11 days Balkans Tour with CS Travel. Had the worst experience in my life. The tour leader was rude and unhelpful. The itinerary was poorly arranged. We often had our meals very late and the sightseeing was very very rushed. He kept blaming us for his poor organisation. We felt we had paid money to get reprimanded by him, which made the entire experience highly unpleasant. We didn't even get a chance to take photos of several points of interest on the itinerary - they were perfunctorily pointed out when we were on the coach. We never got to stay in the five star hotel promised in the itinerary. The local tour escort was the most indifferent individual, who was oblivious to our needs and often dismissed our concerns. This agency has been suspended before and with good reasons. Should have read the reviews first. AVOID AT ALL COST, unless you want to ruin your holiday experience. "
26 October 2023
Anynomous
" Dishonest sales rep , was told no extra cost N everything is covered in iternery yet which wasn't true at all "
23 August 2023
Anynomous
" CS Travel is one of the most fortunate discoveries I’ve made in a very long time. In today’s age of usual business practices, where mediocrity has become the accepted standard, how refreshing to experience the commitment to excellence being made by CS Travel. Upon first discovering CS Travel, I arrived disillusioned with travel agencies based on my recent experience with another agency in planning one of my two winter getaways. How amazed I was that CS Travel not only planned my second trip in amazing fashion, but also went to the effort to ensure my first trip was arranged properly to ensure I wouldn’t encounter any disappointment. That’s not business as usual. That’s the definition of excellence.
"
Anynomous
" 11 Days Balkans Tour
12 April 2023Dishonest tour leader. The fact of what he told everyone in the pre-departure calls. He had nothing to share with us about Balkan’s related info, except his past negative n miserable tour leading experience .
CS office ignored my feedback about the discrepancy issue.
👎🏻 "
Anynomous
" Travelled to Central Europe on 4th to 20th December 2017 with CS travel. I was skeptical at first after reading their reviews. But I still ended up booking with them after scouting and comparing with few agencies for months. It has to be a well planned one as I am bringing my 4 year old toddler along and mind you, its winter season. Guys, it turned out this was the best tour trip my wife and me had (our previous trip to Eastern Europe was great, but this Central Europe trip was even better) thanks to our tour leader, Mr. Desmond Cheok whom has so much experienced and hands on chap and he had made the whole trip so much enjoyable even it was raining some of the time. DC has a good foresight on everyday plan and he treats mind you a big group of 30 paxs with great care for every family. End of the day the whole big group of us was so happy with the trip. And for my wife and me, we swear will be back to CS in the near future again (we love ❤ Europe) for sure we would want DC to be the leader again. Thanks CS and especially to Desmond. Keep up the good work. Btw, the local guides we had were very professional and warmed they really chat a lot with infos and history too. :) Lets compliment those who deserved it. "
22 March 2023Anynomous
" Very disappointed with the overall experience of the tour that CS travel recommended us with. "
25 December 2023Anynomous
" Just did 11 days Balkans Tour with CS Travel. Had the worst experience in my life. The tour leader was rude and unhelpful. The itinerary was poorly arranged. We often had our meals very late and the sightseeing was very very rushed. He kept blaming us for his poor organisation. We felt we had paid money to get reprimanded by him, which made the entire experience highly unpleasant. We didn't even get a chance to take photos of several points of interest on the itinerary - they were perfunctorily pointed out when we were on the coach. We never got to stay in the five star hotel promised in the itinerary. The local tour escort was the most indifferent individual, who was oblivious to our needs and often dismissed our concerns. This agency has been suspended before and with good reasons. Should have read the reviews first. AVOID AT ALL COST, unless you want to ruin your holiday experience. "
26 October 2023Anynomous
" Dishonest sales rep , was told no extra cost N everything is covered in iternery yet which wasn't true at all "
23 August 2023Anynomous
" CS Travel is one of the most fortunate discoveries I’ve made in a very long time. In today’s age of usual business practices, where mediocrity has become the accepted standard, how refreshing to experience the commitment to excellence being made by CS Travel. Upon first discovering CS Travel, I arrived disillusioned with travel agencies based on my recent experience with another agency in planning one of my two winter getaways. How amazed I was that CS Travel not only planned my second trip in amazing fashion, but also went to the effort to ensure my first trip was arranged properly to ensure I wouldn’t encounter any disappointment. That’s not business as usual. That’s the definition of excellence.
30 January 2023"